West Suffolk NHS Foundation Trust

Generic Worker - Mildenhall INT

The closing date is 27 April 2026

Job summary

Are you looking for a new challenge? Do you want to broaden your knowledge and skills in a diverse and dynamic role?

If you are an exciting opportunity has arisen for a Community Generic Worker within the Mildenhall Integrated Neighbourhood Team (INT).

The team is made up of nursing teams, a therapy team and a community matrons service. Working in an integrated team to provide excellent care to people within the locality. Working closely with colleagues across health and social care the teams provide clinical care to people within their own homes.

The INTs are a dynamic and exciting place to work with ongoing development and growth which offers the opportunity to develop new skills, learning and developing in a friendly and supported way within the teams.

If your excited about the idea of providing high levels of care and looking for a new challenge then we want to hear from you!

Main duties of the job

Following training and development as required you will be providing clinical care and support to people in their own homes in the community.

You will be visiting people in their own homes and delivering care in line with treatment plans in put in place by District Nurses within your team.

Some of your duties would include phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health. Training and development can be provided around these clinical skills but previous experience within health or social care would be an advantage.

As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be friendly and flexible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7866658-I

Job locations

Mildenhall INT

Sheldrick Way

Mildenhall

IP28 7JX


Job description

Job responsibilities

Please see Job Description attached. To contribute to the delivery of quality, effective and safe health care to patients within their own homes, residential care homes, and in clinics, by supporting the team in assessing, planning, implementing and evaluating care under the delegation/supervision of registered practitioner

Job description

Job responsibilities

Please see Job Description attached. To contribute to the delivery of quality, effective and safe health care to patients within their own homes, residential care homes, and in clinics, by supporting the team in assessing, planning, implementing and evaluating care under the delegation/supervision of registered practitioner

Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to provide high standards of care
  • oAble to report and escalate concerns to senior clinician

Skills and abilities

Essential

  • oTact & diplomacy
  • oAbility to use own initiative
  • oGood observational skills
  • oAble to contribute to team goals.
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.
  • oManoeuvre patients using handling aids

Personal qualities

Essential

  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • oFlexible approach to working hours and duties
  • oAble to make own travel arrangements to meet the needs of the services if required to
Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to provide high standards of care
  • oAble to report and escalate concerns to senior clinician

Skills and abilities

Essential

  • oTact & diplomacy
  • oAbility to use own initiative
  • oGood observational skills
  • oAble to contribute to team goals.
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.
  • oManoeuvre patients using handling aids

Personal qualities

Essential

  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • oFlexible approach to working hours and duties
  • oAble to make own travel arrangements to meet the needs of the services if required to

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Mildenhall INT

Sheldrick Way

Mildenhall

IP28 7JX


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Mildenhall INT

Sheldrick Way

Mildenhall

IP28 7JX


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Manager Mildenhall INT

Pippa Sharp

pippa.sharp@wsh.nhs.uk

07974854876

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7866658-I

Job locations

Mildenhall INT

Sheldrick Way

Mildenhall

IP28 7JX


Supporting documents

Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)