West Suffolk NHS Foundation Trust

Clinical Bed Coordinator

The closing date is 17 April 2026

Job summary

We are seeking exceptional, dynamic and highly motivated individuals to join the Trust's Patient Flow Team as Clinical Bed Coordinators, providing a Trust-wide overview of bed management and supporting safe, effective patient flow.

As a key member of the Patient Flow Team, you will play an instrumental role in maintaining smooth and efficient patient journeys from admission through to discharge. Working collaboratively with clinical and operational teams, you will ensure patients are placed safely and appropriately within the organisation, maximising bed utilisation and supporting high-quality care.

Main duties of the job

The post holder will be responsible for robust management of the Trust's bed capacity, utilising strong decision-making and crisis-resolution skills.

You will be supported by the Operational/Clinical Duty Manager and the Head of Operations - Patient Flow, and will work closely with multi-disciplinary teams across all clinical areas.

We are looking for individuals who can demonstrate:

Enthusiasm and commitment

Creativity in problem-solving

Flexibility in a fast-paced environment

Responsiveness to operational pressures

A proactive and professional approach to service delivery

This is an exciting opportunity to join a forward-thinking team dedicated to improving flow and enhancing the patient experience across the Trust.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7929746-P

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please see the full job description and person specification attached for more details on the the job role.

Job description

Job responsibilities

Please see the full job description and person specification attached for more details on the the job role.

Person Specification

Education & Qualification

Essential

  • Progressing towards or holding an NVQ3 Care/Health Qualification or equivalent.
  • Must be prepared to undertake specific training to support clinical activities/ competence.

Desirable

  • ILS/Recognising the sick patient (one day course) Willing to undertake NVQ4 or Foundation Degree Course.

Experience & Knowledge

Essential

  • Acute healthcare experience
  • Knowledge of fundamental patient care delivery within an acute setting.

Desirable

  • Knowledge of NHS IT and Administrative Systems

Skills & Abilities

Essential

  • Computer Literacy
  • Able to demonstrate excellent Interpersonal and communication skills.
  • Ability to work to clear guidelines and within role boundaries.
  • Administration Skills.
  • Numeracy and literacy skills.
  • Able to adapt to supporting different teams.
  • Ability to remain calm and work under pressure.
  • Ability to use initiative, referring key decisions as appropriate and understanding aim limitations.
  • Ability to work a variety of shifts

Personal qualities

Essential

  • Ability to remain calm under pressure
  • Ability to prioritise work
  • Flexible approach to change in demands or service, working hours/duties
  • Able to work within a multi-professional team
  • Understands the importance of patient confidentiality
  • Willingness to learn new skills
  • Supports patient equality and diversity
Person Specification

Education & Qualification

Essential

  • Progressing towards or holding an NVQ3 Care/Health Qualification or equivalent.
  • Must be prepared to undertake specific training to support clinical activities/ competence.

Desirable

  • ILS/Recognising the sick patient (one day course) Willing to undertake NVQ4 or Foundation Degree Course.

Experience & Knowledge

Essential

  • Acute healthcare experience
  • Knowledge of fundamental patient care delivery within an acute setting.

Desirable

  • Knowledge of NHS IT and Administrative Systems

Skills & Abilities

Essential

  • Computer Literacy
  • Able to demonstrate excellent Interpersonal and communication skills.
  • Ability to work to clear guidelines and within role boundaries.
  • Administration Skills.
  • Numeracy and literacy skills.
  • Able to adapt to supporting different teams.
  • Ability to remain calm and work under pressure.
  • Ability to use initiative, referring key decisions as appropriate and understanding aim limitations.
  • Ability to work a variety of shifts

Personal qualities

Essential

  • Ability to remain calm under pressure
  • Ability to prioritise work
  • Flexible approach to change in demands or service, working hours/duties
  • Able to work within a multi-professional team
  • Understands the importance of patient confidentiality
  • Willingness to learn new skills
  • Supports patient equality and diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Operations, Patient Flow

Gary Ingalla

gary.ingalla@wsh.nhs.uk

01284712585

Details

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7929746-P

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

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