Digital Network & Telecoms Engineer

Job summary

An exciting opportunity has arisen to join a well-established Network and Telecoms Team within the Digital Services Department.

The role of the Digital Network & Telecoms Engineer is to provide specialist support for the digital communications infrastructure, with proven skills to analyse complex network issues.

West Suffolk Hospital NHS Foundation Trust is part of the National Hospital Programme, and joining Digital Services is an opportunity to be part of the development of the new hospital's digital Infrastructure.

Along with the attractive Band 6 salary you would be receiving 27 days annual leave excluding Bank holidays. An employee assistance programme, NHS discount scheme and subsidised gym membership is part of the package.

If you are dynamic, enthusiastic and want to make a difference, then this role could be for you.

You would be expected to travel across Trust sites therefore the ability to drive in the UK is essential.

Main duties of the job

Key Tasks & Responsibilities:

Provide specialist advice in relation to network and infrastructure design, configuration and security.

Support the Senior Network Specialist working with suppliers and local project teams to co-ordinate technical aspects of network and/or telephony infrastructure projects.

To manage elements of designated IT projects and take responsibility for their successful implementation.

Be a technical point of reference/subject matter expert for specific areas of the Trust's network infrastructure. Work with suppliers and contractors for the installation and maintenance of new and existing copper, fibre-optic cable infrastructure, PBX, VoIP and Telephony solutions.

Review and support the Trust Network Monitoring platform, reporting any warnings or serious alerts to the IT Helpdesk, Senior Network Specialist, Infrastructure Manager, Implementation Manager and/or Chief Information Officer as appropriate.

Support the Senior Network Specialist in the development and documentation of network standard operating and support procedures.

Operate within the Trust implementation of the ITIL framework of change control, incident and problem management, configuration management, root cause analysis and a process orientated workflow.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?