West Suffolk NHS Foundation Trust

Clerical Officer

The closing date is 30 April 2026

Job summary

An opportunity has arisen in the Scanning Bureau at the West Suffolk hospital.

This is for 30 hours per week, 7.5 hrs four days a week, the ideal candidate will need to have excellent IT skills, have the ability to prioritise workload, make informed decisions and be able to work well in a small team.

Main duties of the job

The overall objectives are to transfer Patient records from Paper to an Electronic version within set time scales, ensuring accuracy of all data processed. The post holder will use multiple data sources and systems to upload electronic patient records for inpatient, outpatient, day cases alongside scanning for external agencies.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

179-7873330-C

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please see job description attached to view roles main duties and responsibilities.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see job description attached to view roles main duties and responsibilities.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Person Specification

Education and qualifications

Essential

  • oMaths and English to GCSE A-C or equivalent
  • oMedical terminology to understand what abbreviated terms mean in relation to the patient record

Desirable

  • oECDL or equivalent

Experience and knowledge

Essential

  • oExperience of working within a Scanning Bureau in an administration role

Desirable

  • oNHS experience
  • oClerical experience

Skills and abilities

Essential

  • oExcellent IT skills
  • oAbility to work calmly in a busy environment
  • oAn ability to use initiative in the prioritisation of workload
  • oAbility to make accurate and informed decisions under time pressure
  • oAbility to concentrate for long periods
  • oBe able to work to strict targets
  • oTo be able to work with distressing and sensitive information, including clinical photography and post mortems

Desirable

  • oInterpersonal skills
  • oTime management skills
  • oAbility to analyse

Personal qualities

Essential

  • oDecisive and collaborative team member
  • oSelf-motivated
  • oFlexible approach to working hours and duties
  • efficient
Person Specification

Education and qualifications

Essential

  • oMaths and English to GCSE A-C or equivalent
  • oMedical terminology to understand what abbreviated terms mean in relation to the patient record

Desirable

  • oECDL or equivalent

Experience and knowledge

Essential

  • oExperience of working within a Scanning Bureau in an administration role

Desirable

  • oNHS experience
  • oClerical experience

Skills and abilities

Essential

  • oExcellent IT skills
  • oAbility to work calmly in a busy environment
  • oAn ability to use initiative in the prioritisation of workload
  • oAbility to make accurate and informed decisions under time pressure
  • oAbility to concentrate for long periods
  • oBe able to work to strict targets
  • oTo be able to work with distressing and sensitive information, including clinical photography and post mortems

Desirable

  • oInterpersonal skills
  • oTime management skills
  • oAbility to analyse

Personal qualities

Essential

  • oDecisive and collaborative team member
  • oSelf-motivated
  • oFlexible approach to working hours and duties
  • efficient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Joanne Read

Joanne.Read@wsh.nhs.uk

01284712700

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

179-7873330-C

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)