Job summary
Working under the direction of a registered healthcare professional, participate in the personal care of patients and prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role.
The Healthcare Support Worker -Care Maker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
Main duties of the job
Please see the attached job description and the person specification for details around the main duties of the job.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see attached the attached job description and the person specification for further details around the main responsibilities of the role.
Certificate of sponsorship For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Job description
Job responsibilities
Please see attached the attached job description and the person specification for further details around the main responsibilities of the role.
Certificate of sponsorship For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person Specification
Education and Qualifications
Essential
- Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting
Desirable
- National Care Certificate holder
- Functional skills level 1 Maths and English or GCSE equivalent
- Previous experience of being a Health Care Support Worker
Experience and Knowledge
Essential
- Experience working in a healthcare, social care organisation/setting or service industry requiring people contact
- Ability to work with staff from a diverse range of backgrounds
- Ability to work alone or in small team
Desirable
- Experience of working within a health care environment.
- To demonstrate a range of procedures and practices, base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in a multi-agency team
Skills and Abilities
Essential
- Good communication skills (written and verbal)
- Effective use of electronic solutions to support the delivery of patient care
- Able to carry out well defined routine tasks
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner
- Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff
Personal Qualities
Essential
- Committed to delivering high standards of patient care
- Friendly, open, empathetic and compassionate
- Professional outlook and positive attitude
- Able to meet the flexible needs of the role and duty roster
Person Specification
Education and Qualifications
Essential
- Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting
Desirable
- National Care Certificate holder
- Functional skills level 1 Maths and English or GCSE equivalent
- Previous experience of being a Health Care Support Worker
Experience and Knowledge
Essential
- Experience working in a healthcare, social care organisation/setting or service industry requiring people contact
- Ability to work with staff from a diverse range of backgrounds
- Ability to work alone or in small team
Desirable
- Experience of working within a health care environment.
- To demonstrate a range of procedures and practices, base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in a multi-agency team
Skills and Abilities
Essential
- Good communication skills (written and verbal)
- Effective use of electronic solutions to support the delivery of patient care
- Able to carry out well defined routine tasks
- Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner
- Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff
Personal Qualities
Essential
- Committed to delivering high standards of patient care
- Friendly, open, empathetic and compassionate
- Professional outlook and positive attitude
- Able to meet the flexible needs of the role and duty roster
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
