West Suffolk NHS Foundation Trust

Care Certificate Coordinator

The closing date is 26 February 2026

Job summary

This is an opportunity to train and support new Healthcare Support Workers within the organisation in line with the requirements of the Care Certificate.

The successful applicant will be responsible for the planning and delivery of the Care Certificate programme in partnership with the Integrated Clinical Education Team.

This position is open to assistant practitioners and registered nursing associates.

Main duties of the job

The main duties of the job:

Will be responsible for the planning and delivery of the Care Certificate programme across the organisation

Will provide support to the non-registered workforce who are undertaking the Care Certificate programme

Will promote national training requirements and competences for Healthcare Support Workers

Will work alongside Healthcare Support Workers that are new to the Trust during their 12-week Care Certificate programme

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7685674-P

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please see the full job description and person specification attached for more details on the job role.

Job description

Job responsibilities

Please see the full job description and person specification attached for more details on the job role.

Person Specification

Education & Qualification

Essential

  • Registered Nursing Association qualification or Assistant Practitioner qualification
  • Care Certificate

Desirable

  • Teaching qualification

Experience & Knowledge

Essential

  • Experience of supporting HCSWs at a range of levels
  • Experience of working in healthcare
  • Good knowledge of the Care Certificate standards and how to apply in practice

Desirable

  • Experience in both the acute and community setting
  • Experience of teaching in a range of environments

Skills & Abilities

Essential

  • Confidence to teach within a classroom setting
  • Able to organise own calendar
  • Good organisational skills
  • Good level of IT competence/experience

Personal qualities

Essential

  • Supportive nature with the ability to develop others
  • Ability to instil confidence in others.
  • Ability to manage and prioritise own workload.
Person Specification

Education & Qualification

Essential

  • Registered Nursing Association qualification or Assistant Practitioner qualification
  • Care Certificate

Desirable

  • Teaching qualification

Experience & Knowledge

Essential

  • Experience of supporting HCSWs at a range of levels
  • Experience of working in healthcare
  • Good knowledge of the Care Certificate standards and how to apply in practice

Desirable

  • Experience in both the acute and community setting
  • Experience of teaching in a range of environments

Skills & Abilities

Essential

  • Confidence to teach within a classroom setting
  • Able to organise own calendar
  • Good organisational skills
  • Good level of IT competence/experience

Personal qualities

Essential

  • Supportive nature with the ability to develop others
  • Ability to instil confidence in others.
  • Ability to manage and prioritise own workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Practice Education Facilitator

Alex Levitt-Powell

alex.levitt-powell@wsh.nhs.uk

01284713765

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7685674-P

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

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