Job summary
We are looking for a motivated and experienced pharmacist with a genuine passion for patient safety to join the West Suffolk Pharmacy team. This role offers an exciting opportunity to shape and deliver both local and national medication safety priorities, working alongside a dedicated team of pharmacists and patient safety specialists. You will join us at a pivotal moment as we lead key patient safety and digital medicines initiatives across the Trust.
To thrive in this post, you will bring:
Empathy, curiosity, and a commitment to understanding the systems around you.
Strong communication and collaboration skills, with the ability to build positive relationships.
Knowledge of the NHS Patient Safety Strategy, along with practical experience of the Patient Safety Incident Response Framework
Experience--or a readiness to develop expertise--in human factors, ergonomics, improvement and implementation sciences, and project management.
Confidence with digital systems and data management
Flexibility and adaptability, enabling you to respond to evolving priorities, partnerships, and organisational needs.
Main duties of the job
This role offers meaningful opportunities for both personal and professional growth. You will work closely with colleagues and patients across the Trust to design and deliver improvement initiatives and contribute to the development of risk and safety expertise. You will also have the chance to shape Trust-wide policies and guidelines, promote safe medicines use, and represent the Medication Safety and Pharmacy teams at local, regional, and national levels.
The post holder will serve as the Trust's Medication Safety Officer, leading the organisation's approach to medicine safety and acting as the key link to national medication safety networks. They will oversee medication incident reporting and learning, provide expert analysis of medicine-related risks, and guide the work of the Medication Safety Committee. A core part of the role involves shaping, maintaining, and promoting Trust-wide medicines policies, contributing specialist advice to a range of governance groups, and ensuring compliance with national guidance and safety alerts. The post holder will also lead the pharmacy clinical audit programme and support medicine safety audits across the Trust.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Alongside their corporate responsibilities, the post holder will play a senior leadership role within the pharmacy service. This includes managing risk registers, chairing the Pharmacy Governance Group, overseeing medicines optimisation standards, and driving quality improvement programmes to reduce harm from medicines. They will contribute to strategic planning, business cases, and transformational change initiatives, while supporting the development and delivery of the pharmacy strategy. The role also involves line management responsibilities, leading recruitment of senior staff, performance management, workforce planning and occasionally deputising for the Deputy Chief Pharmacist.
To view full main responsibilities of role, please see job description attached.
Job description
Job responsibilities
Alongside their corporate responsibilities, the post holder will play a senior leadership role within the pharmacy service. This includes managing risk registers, chairing the Pharmacy Governance Group, overseeing medicines optimisation standards, and driving quality improvement programmes to reduce harm from medicines. They will contribute to strategic planning, business cases, and transformational change initiatives, while supporting the development and delivery of the pharmacy strategy. The role also involves line management responsibilities, leading recruitment of senior staff, performance management, workforce planning and occasionally deputising for the Deputy Chief Pharmacist.
To view full main responsibilities of role, please see job description attached.
Person Specification
Education & Qualification
Essential
- Educated to Degree or Masters level in Pharmacy
- Registered Pharmacist (GPhC)
- Postgraduate qualification relevant to hospital pharmacy practice
- Leadership / Management qualification relevant to the NHS or equivalent management qualification or experience
Desirable
- Project management qualification (PRINCE 2 or equivalent)
- Advanced Clinical Skills Course
- Registered Pharmacy non-medical prescriber
Experience & Knowledge
Essential
- Significant experience in a senior hospital pharmacy management role and medication safety
- Significant experience in both clinical and financial management
- Recent experience of both operational and strategic planning
- Experience of working across the wider health economy including partnership work
- Recent responsibility for managing transformational change programmes
- Familiarity with the Hospital Pharmacy Transformation Programme
- Familiarity with national and local medicine commissioning requirements
- Experience of leading change management processes
Skills & Abilities
Essential
- Communication of highly complex information to senior managers, other professionals and patients
- Proven leadership skills
- Able to demonstrate effective management of staff
- Analytical and judgement skills
- Concentration required frequently interrupted with urgent requests
- Acts appropriately in distressing or emotional circumstances
- Proven ability to influence and negotiate with relevant senior clinicians, managers and key stakeholders
- Organisational awareness
- Ability to forecast and innovate including long term service planning
Personal Qualities
Essential
- Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- Ability to travel within locality on occasions
Person Specification
Education & Qualification
Essential
- Educated to Degree or Masters level in Pharmacy
- Registered Pharmacist (GPhC)
- Postgraduate qualification relevant to hospital pharmacy practice
- Leadership / Management qualification relevant to the NHS or equivalent management qualification or experience
Desirable
- Project management qualification (PRINCE 2 or equivalent)
- Advanced Clinical Skills Course
- Registered Pharmacy non-medical prescriber
Experience & Knowledge
Essential
- Significant experience in a senior hospital pharmacy management role and medication safety
- Significant experience in both clinical and financial management
- Recent experience of both operational and strategic planning
- Experience of working across the wider health economy including partnership work
- Recent responsibility for managing transformational change programmes
- Familiarity with the Hospital Pharmacy Transformation Programme
- Familiarity with national and local medicine commissioning requirements
- Experience of leading change management processes
Skills & Abilities
Essential
- Communication of highly complex information to senior managers, other professionals and patients
- Proven leadership skills
- Able to demonstrate effective management of staff
- Analytical and judgement skills
- Concentration required frequently interrupted with urgent requests
- Acts appropriately in distressing or emotional circumstances
- Proven ability to influence and negotiate with relevant senior clinicians, managers and key stakeholders
- Organisational awareness
- Ability to forecast and innovate including long term service planning
Personal Qualities
Essential
- Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
- Ability to travel within locality on occasions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
