West Suffolk NHS Foundation Trust

Generic Worker - Bury Town INT

The closing date is 09 December 2025

Job summary

Are you looking for a new challenge? Do you want to broaden your knowledge and skills in a diverse and dynamic role?

If you are an exciting opportunity has arisen for a Community Generic Worker within the Bury Town Integrated Neighbourhood Team (INT).

The team is made up of nursing teams, a therapy team and a community matrons service. Working in an integrated team to provide excellent care to people within the locality. Working closely with colleagues across health and social care the teams provide clinical care to people within their own homes.

The INTs are a dynamic and exciting place to work with ongoing development and growth which offers the opportunity to develop new skills, learning and developing in a friendly and supported way within the teams.

If your excited about the idea of providing high levels of care and looking for a new challenge then we want to hear from you!

Main duties of the job

Following training and development as required you will be providing clinical care and support to people in their own homes in the community.

You will be visiting people in their own homes and delivering care in line with treatment plans in put in place by District Nurses within your team.

Some of your duties would include phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health. Training and development can be provided around these clinical skills but previous experience within health or social care would be an advantage.

As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be friendly and flexible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-7608911-I

Job locations

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Job description

Job responsibilities

Please see Job Description attached.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description

Job responsibilities

Please see Job Description attached.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to provide high standards of care
  • oAble to report and escalate concerns to senior clinician

Skills and abilities

Essential

  • oTact & diplomacy
  • oAbility to use own initiative
  • oGood observational skills
  • oAbility to manage stressful situations
  • oAble to contribute to team goals.
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.
  • oManoeuvre patients using handling aids
  • oThe ability to kneel, bend & stoop, and work in cramped environments

Personal qualities

Essential

  • oProfessional appearance in line with trust uniform policy
  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • oFlexible approach to working hours and duties
  • oAble to make own travel arrangements to meet the needs of the services if required to
Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to provide high standards of care
  • oAble to report and escalate concerns to senior clinician

Skills and abilities

Essential

  • oTact & diplomacy
  • oAbility to use own initiative
  • oGood observational skills
  • oAbility to manage stressful situations
  • oAble to contribute to team goals.
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.
  • oManoeuvre patients using handling aids
  • oThe ability to kneel, bend & stoop, and work in cramped environments

Personal qualities

Essential

  • oProfessional appearance in line with trust uniform policy
  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • oFlexible approach to working hours and duties
  • oAble to make own travel arrangements to meet the needs of the services if required to

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Manager Bury Town INT

Rob Moran

robert.moran@wsh.nhs.uk

07974854196

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-7608911-I

Job locations

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Supporting documents

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