Job summary
An exciting opportunity has arisen for an experienced and motivated children's nurse to join our Complex Care Team as a Senior Complex Care Coordinator.
This is a key leadership role within our specialist community nursing service, supporting children and young people with complex and technology-dependent health care needs across the Suffolk area. You will play a vital part in ensuring high-quality, safe and family-centred care is delivered in the community, while supporting and developing our dedicated team of Complex Care Coordinators.
Working closely with the Complex Care Lead, you will provide clinical expertise, operational support and leadership within the service. Ensuring robust training, effective team coordination, and seamless delivery of bespoke care packages.
Main duties of the job
Key Responsibilities
- Act as senior coordinator for the education, training and ongoing supervision of the Complex Care Team, ensuring staff maintain high standards of competence and confidence.
- Provide expert clinical advice and support to the Community Children's Nursing Team and wider professionals.
- Lead on the development and delivery of bespoke training packages for staff, children, and families.
- Support the Complex Care Lead in managing team operations, including service planning, assessments and reassessments under the Framework for Continuing Care.
- Take responsibility for managing and coordinating the Complex Care Team rota to ensure commissioned care packages are safely covered.
- Deputise for the Complex Care Lead in their absence, ensuring the smooth running of the service.
- Contribute to service development through audit, evaluation, and continuous quality improvement.
- Participate in the on-call rota to provide support to the Complex Care Team out of hours.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see job description with full details.
STAFF CAR PARKING
Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.
For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.
This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Job description
Job responsibilities
Please see job description with full details.
STAFF CAR PARKING
Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.
For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.
This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Person Specification
Education & Qualifications
Essential
- RN - Child Branch or RSCN Diploma/Degree
- Evidence of further study at degree/masters' level
- Teaching and assessing qualification
Desirable
- Specialist Practice Community Children Nursing Degree or equivalent
- Commitment to work towards the Specialist Practice Community Children's degree or other approved qualification
Experience & Knowledge
Essential
- Minimum of 2 years post registration experience in acute or community setting
- Teaching of junior staff/children and families in clinical tasks and health promotion
- Working in partnership with the multi-disciplinary team
- Family-centered care
- Excellent knowledge of safeguarding policies and procedures
- Recruitment experience
Desirable
- Experience of service user engagement and patient satisfaction
- Clinical audit and implementing change
Skills & Abilities
Essential
- Excellent verbal and written communication skills
- Sound clinical knowledge and competency in a wide variety of clinical skills i.e., intravenous therapy, wound care, enteral feeding
- Understanding of effective service development and ways in which to improve clinical care
- Acting in senior roles
- Nursing care of children and young people in the community setting
- Carrying out supervision and appraisal
- Management experience including the day-to-day clinical management of a team within the acute or community setting
Desirable
- Nursing Care of children and young people with palliative/chronic care needs
Personal Qualities
Essential
- Flexible and adaptable approach to working duties
- Awareness of own limitations
- Good organizational skills
- Team player
- Excellent understanding of children/young people in need and those in need of protection
- Ability to work alone
- Hold a current driving license relevant to UK and ability to travel to rural locations
- Ability to work flexibly including weekends, out of hours and bank holidays as necessary
Person Specification
Education & Qualifications
Essential
- RN - Child Branch or RSCN Diploma/Degree
- Evidence of further study at degree/masters' level
- Teaching and assessing qualification
Desirable
- Specialist Practice Community Children Nursing Degree or equivalent
- Commitment to work towards the Specialist Practice Community Children's degree or other approved qualification
Experience & Knowledge
Essential
- Minimum of 2 years post registration experience in acute or community setting
- Teaching of junior staff/children and families in clinical tasks and health promotion
- Working in partnership with the multi-disciplinary team
- Family-centered care
- Excellent knowledge of safeguarding policies and procedures
- Recruitment experience
Desirable
- Experience of service user engagement and patient satisfaction
- Clinical audit and implementing change
Skills & Abilities
Essential
- Excellent verbal and written communication skills
- Sound clinical knowledge and competency in a wide variety of clinical skills i.e., intravenous therapy, wound care, enteral feeding
- Understanding of effective service development and ways in which to improve clinical care
- Acting in senior roles
- Nursing care of children and young people in the community setting
- Carrying out supervision and appraisal
- Management experience including the day-to-day clinical management of a team within the acute or community setting
Desirable
- Nursing Care of children and young people with palliative/chronic care needs
Personal Qualities
Essential
- Flexible and adaptable approach to working duties
- Awareness of own limitations
- Good organizational skills
- Team player
- Excellent understanding of children/young people in need and those in need of protection
- Ability to work alone
- Hold a current driving license relevant to UK and ability to travel to rural locations
- Ability to work flexibly including weekends, out of hours and bank holidays as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
