West Suffolk NHS Foundation Trust

Child Development Centre Assistant/chaperone

The closing date is 19 September 2025

Job summary

An exciting opportunity has arisen for an ambitious, friendly motivated worker to join the multidisciplinary team at the Ipswich Child development Centre as a Clinic assistant/ Chaperone.

The role will include meeting children and families when they arrive for appointments, carrying out height and weight measurements and supporting in clinics and MDT assessments.

The role also includes acting as a formal chaperone within the paediatric clinics when required.

You will be responsible for ensuring the clinic rooms and waiting areas have appropriate toys and equipment and assist with cleaning and tidying at the end of sessions.

Please see the job description for more details.

Main duties of the job

Being sensitive and respect the patient's dignity and confidentiality.

Reassuring the patient if they show any signs of distress or discomfort by providing emotional support.

Assisting with dressing or undressing the patient if required.

Being familiar with the procedures involved and assists with the consultation, investigation or procedure if appropriately trained.

Staying for the whole examination and be able to see what the practitioner is doing, if practical to do so.

To provide protection to healthcare professionals against unfounded allegations of improper behaviour. A chaperone is present as a safeguard for all parties (patient and practitioner) and is a witness to continuing consent of the procedure. Being prepared to raise concerns if they are concerned about the practitioner's behaviour.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7376261-I

Job locations

Child Development Centre. St. Helen's House,

571 Foxhall Road

Ipswich

IP3 8LX


Job description

Job responsibilities

Please see the full job description for further information

JOB PURPOSE:

To help promote and maintain a caring family centred environment, meeting the needs of the children, families and carers within the Paediatric Clinics/ Child Development Centre, working collaboratively with the multidisciplinary team to achieve this.

To act as a formal chaperone within the Paediatric Clinics when required.

To assist with clinic appointments by taking weight/height measurements and recording these accurately.

Assist with ensuring the clinic rooms have appropriate toys and equipment for appointments.

Assist with cleaning and tidying of the clinic rooms at the end of sessions.

Participate in play activities for children in clinic or as part of the Multidisciplinary Developmental Assessment (MDA).

Help prepare the nursery for MDA sessions, help with preparing snack time and providing supervision.

Assist with keeping the nursery and toy cupboard clean and tidy.

Job description

Job responsibilities

Please see the full job description for further information

JOB PURPOSE:

To help promote and maintain a caring family centred environment, meeting the needs of the children, families and carers within the Paediatric Clinics/ Child Development Centre, working collaboratively with the multidisciplinary team to achieve this.

To act as a formal chaperone within the Paediatric Clinics when required.

To assist with clinic appointments by taking weight/height measurements and recording these accurately.

Assist with ensuring the clinic rooms have appropriate toys and equipment for appointments.

Assist with cleaning and tidying of the clinic rooms at the end of sessions.

Participate in play activities for children in clinic or as part of the Multidisciplinary Developmental Assessment (MDA).

Help prepare the nursery for MDA sessions, help with preparing snack time and providing supervision.

Assist with keeping the nursery and toy cupboard clean and tidy.

Person Specification

Education & Qualification

Essential

  • oMinimum GCSE maths/English
  • oNVQ level 2 in Child Health & Social Care

Desirable

  • oCare Certificate

Experience & Knowledge

Essential

  • oExperience of working with children and families.
  • oExperience of working in a team
  • oAn understanding of children's safeguarding

Desirable

  • oExperience of working with children who have neuro-developmental disorders.
  • oExperience of chaperoning.

Skills & Abilities

Essential

  • oEffective communication skills, verbally and in writing, with a variety of different people including children, parents and members of the multi-disciplinary team
  • oAbility to work as part of a team
  • oBasic IT skills
  • oAbility to feedback relevant information to colleagues as appropriate.

Desirable

  • oExperience of working with pre-school children and their families.

Personal Qualities

Essential

  • oAble to use own initiative
  • oCompassionate and caring
  • oAbility to take responsibility of personal development
  • oAble to deal with challenging situations
  • Frequent Travel Essential - You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means
Person Specification

Education & Qualification

Essential

  • oMinimum GCSE maths/English
  • oNVQ level 2 in Child Health & Social Care

Desirable

  • oCare Certificate

Experience & Knowledge

Essential

  • oExperience of working with children and families.
  • oExperience of working in a team
  • oAn understanding of children's safeguarding

Desirable

  • oExperience of working with children who have neuro-developmental disorders.
  • oExperience of chaperoning.

Skills & Abilities

Essential

  • oEffective communication skills, verbally and in writing, with a variety of different people including children, parents and members of the multi-disciplinary team
  • oAbility to work as part of a team
  • oBasic IT skills
  • oAbility to feedback relevant information to colleagues as appropriate.

Desirable

  • oExperience of working with pre-school children and their families.

Personal Qualities

Essential

  • oAble to use own initiative
  • oCompassionate and caring
  • oAbility to take responsibility of personal development
  • oAble to deal with challenging situations
  • Frequent Travel Essential - You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child Development Centre. St. Helen's House,

571 Foxhall Road

Ipswich

IP3 8LX


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child Development Centre. St. Helen's House,

571 Foxhall Road

Ipswich

IP3 8LX


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Nursing Lead

Jane Betteridge

Jane.Betteridge@wsh.nhs.uk

07908853512

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7376261-I

Job locations

Child Development Centre. St. Helen's House,

571 Foxhall Road

Ipswich

IP3 8LX


Supporting documents

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