West Suffolk NHS Foundation Trust

B2/3 Support Worker - Support to Go Home

The closing date is 19 September 2025

Job summary

The Support to Go Home Service is looking for a 'Reablement Support Worker' to join their team.

This is an exciting opportunity for someone with previous experience of working in a health or social care environment or you are looking to make a change to your career pathway and would like to move to care and support patients in their own home in their safe recovery. As a reablement support worker you will be trained in a range of skills to deliver care and support in the community via the delivery of a personalised shared care and support plan. This will enable people to return home safely following a discharge from hospital without a delay, a timely return home after a visit to the emergency department or help to remain at home following a short illness with increased support.

If you're passionate about providing person centred care and looking for a career in the NHS then this role is for you. We want to help develop your career by supporting you with the opportunity to progress once you have met set competencies and training requirements.

Main duties of the job

Within this exciting role you will have the opportunity to support patients to become more independent with daily living tasks following their discharge from hospital, this includes supporting with personal care, meals, and mobility. You will also have the opportunity of supporting and providing palliative care for patients that are at the end of their life.

As this role is supporting patients in their homes, you will be required to travel across West Suffolk. As frequent travel is essential for this role, therefore you must hold a full UK current driving licence. You will be asked to show a copy of your original driving licence at interview.

We can support full time and part time working, and as the service works over 7 days, we can offer flexibility with either early or late shifts between the hours of 7.30am - 10pm. You will be expected to be able to work one weekend in three.

We want to support your career in the NHS and can support you with training opportunities via a development program that can see you progress to a Band 3 Senior Home Care Support Worker upon achieving competencies within your role.

For further information please contact Louise Skinner, Responsive Practitioner on 01284 712934

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7081668-I

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

See Job Description attached

The post holder will be part of a team of support workers trained in a range of skills, delivering care and support in the community to enable patients to return home safely following discharge from hospital. The STGH service facilitates early supported discharge and aims to support independence at home and prevent/reduce the likelihood of increasing interventions or hospital re-admission.

Job description

Job responsibilities

See Job Description attached

The post holder will be part of a team of support workers trained in a range of skills, delivering care and support in the community to enable patients to return home safely following discharge from hospital. The STGH service facilitates early supported discharge and aims to support independence at home and prevent/reduce the likelihood of increasing interventions or hospital re-admission.

Person Specification

Education & Qualification

Essential

  • oLevel 1 Qualification or equivalent in both Maths and English

Desirable

  • oCare Certificate
  • oLevel II NVQ - Health related or commitment to achieve within first year.

Experience & Knowledge

Essential

  • oPrevious relevant experience of working in health or social care environment
  • oAwareness of the needs of vulnerable people
  • oExperience of caring for others in a positive and respectful manner
  • oExperience of working in a customer/focused environment

Desirable

  • oPrevious experience of NHS/Social Care/Voluntary organisation
  • oUnderstanding of Intermediate Care Services

Skills & Abilities

Essential

  • oGood verbal and written communication skills
  • oExcellent organisation skills/time management
  • oAbility to work to clear protocols/guidelines within role boundaries
  • oPerson centred practice

Desirable

  • oIT Skills

Personal Qualities

Essential

  • oCommitment to delivering a consistent professional high standard
  • oFlexible approach to work, able to cover all shift patterns
  • oAbility to prioritise and work under pressure
  • oCommitment to continued personal and professional development
  • oRepresent and promote the service in a professional manner

Other

Essential

  • oYou will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.
Person Specification

Education & Qualification

Essential

  • oLevel 1 Qualification or equivalent in both Maths and English

Desirable

  • oCare Certificate
  • oLevel II NVQ - Health related or commitment to achieve within first year.

Experience & Knowledge

Essential

  • oPrevious relevant experience of working in health or social care environment
  • oAwareness of the needs of vulnerable people
  • oExperience of caring for others in a positive and respectful manner
  • oExperience of working in a customer/focused environment

Desirable

  • oPrevious experience of NHS/Social Care/Voluntary organisation
  • oUnderstanding of Intermediate Care Services

Skills & Abilities

Essential

  • oGood verbal and written communication skills
  • oExcellent organisation skills/time management
  • oAbility to work to clear protocols/guidelines within role boundaries
  • oPerson centred practice

Desirable

  • oIT Skills

Personal Qualities

Essential

  • oCommitment to delivering a consistent professional high standard
  • oFlexible approach to work, able to cover all shift patterns
  • oAbility to prioritise and work under pressure
  • oCommitment to continued personal and professional development
  • oRepresent and promote the service in a professional manner

Other

Essential

  • oYou will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Responsive Practitioner Responsive Service

Louise Skinner

louise.skinner@wsh.nhs.uk

01284712934

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-7081668-I

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

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