West Suffolk NHS Foundation Trust

Diabetes Clinic Healthcare Assistant

The closing date is 01 September 2025

Job summary

The post holder will work as part of the local specialist diabetes team, as an autonomous practitioner in the provision of evidence based and high-quality diabetes care within the diabetes outpatient team. The Health Care Assistant role within the Diabetes Service is to work in clinics to provide care and support for all patients attending the integrated diabetes service. The post holder will participate in the delivery of care interventions and undertake delegated tasks such as blood pressure, blood glucose testing, provide assistance during various clinics, and health promotion interventions without direct supervision, reporting to a Registered Practitioner. As a member of the diabetes team it is important that you are able to prioritise and contribute to the delivery of high standards of care to patients, families and their carers in a safe and supportive environment under the direction of a registered practitioner. As part of the wider team you will also be asked to assist in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the clinical area/department.

Main duties of the job

To work with the multidisciplinary team in the delivery of dedicated out-patient service to patients with Type I & Type 2 diabetes across West Suffolk.

Assist the organisation and efficiency of supporting a clinic and undertake initial administrative tasks for people attending diabetes clinics

To provide care during clinics working within local guidelines and hospital policy.

Attend and contribute to regular team meetings

Undertake simple nursing procedures under the supervision and direction of the Diabetes Specialist Nurse. Such duties to include: o Blood glucose and HbA1c testing o Blood pressure measurements o Downloading CGMS o Downloading of meters and Pumps o Height/weight/waist circumference

Ensure adequate supplies for Diabetes clinics e.g. meters, blood glucose strips, sensors etc., are available for clinics and when appropriate order stock.

Please view job description attached to view full main duties of role.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

Details

Date posted

20 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

179-7357476-M

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please see job description attached to view main responsibilities.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see job description attached to view main responsibilities.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Person Specification

Education and qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • Care Certificate
  • Experience working with a Healthcare setting
  • Demonstration of personal and professional development

Desirable

  • A recognised Diabetes Course
  • Preparing for mentorship course

Experience and knowledge

Essential

  • Experience of developing, training and education in clinical practice
  • Experience in multidisciplinary working

Desirable

  • Evidence of audit experience
  • Experience of implementing Service Improvement

Skills and abilities

Essential

  • Evidence of excellent organisational skills
  • Good verbal and written skills
  • Advanced problem solving skills
  • IT Skills
  • Self motivating and able to work unsupervised

Personal qualities

Essential

  • Expert role model Commitment to delivering high quality service
  • Able to work independently
  • Motivated
  • Flexible approach to working hours and duties
  • Time management skills
  • Approachable & Supportive
Person Specification

Education and qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • Care Certificate
  • Experience working with a Healthcare setting
  • Demonstration of personal and professional development

Desirable

  • A recognised Diabetes Course
  • Preparing for mentorship course

Experience and knowledge

Essential

  • Experience of developing, training and education in clinical practice
  • Experience in multidisciplinary working

Desirable

  • Evidence of audit experience
  • Experience of implementing Service Improvement

Skills and abilities

Essential

  • Evidence of excellent organisational skills
  • Good verbal and written skills
  • Advanced problem solving skills
  • IT Skills
  • Self motivating and able to work unsupervised

Personal qualities

Essential

  • Expert role model Commitment to delivering high quality service
  • Able to work independently
  • Motivated
  • Flexible approach to working hours and duties
  • Time management skills
  • Approachable & Supportive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Specialist Nurse Practitioner

Maxine Shipp

maxine.shipp@wsh.nhs.uk

Details

Date posted

20 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

179-7357476-M

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)