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West Suffolk NHS Foundation Trust

Care coordinator

The closing date is 22 August 2025

Apply for this job

Job summary

An exciting opportunity has arisen for the recruitment of a Care Co-ordinator within the Medicine Division. The post holder will be an integral member of the team responsible for managing and facilitating patient discharges from the medical wards.

The successful post holder will work closely with ward staff, divisional operational teams, patient flow and Discharge Planning within West Suffolk Foundation Trust as well as wider social services department's

To arrange an informal visit or discuss this role further please contact Lisa Tatham

Lisa.tatham@wsh.nhs.uk

Main duties of the job

For Full duties of the Job role and person specification please see attached Job Description.

Certificate of sponsorship - For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata, Per Annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7273465-M

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ


Job description

Job responsibilities

For Full duties of the Job role and person specification please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description

Job responsibilities

For Full duties of the Job role and person specification please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

  • oAchievement through study to level 3 or above (NVQ, GCSE A-C, 1 st Diploma, Apprenticeship)
  • oLevel 2 Maths & English qualification or equivalent

Experience and knowledge

Essential

  • oComputer literacy Computer/word processing skills
  • oAbility to work on own initiative and within a team Understands the importance of patient confidentiality

Desirable

  • oExperience of working in a healthcare setting
  • oKnowledge of NHS Continuing Healthcare & Delayed Transfers of Care processes
  • oExperience in using patient information systems PAS, eCare, Evolve LOSPT, Whiteboard, EPRO)

Skills and abilities

Essential

  • oExcel for Window/10
  • oAccurate Key Board Skills
  • oAble to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
  • oAttention to detail

Personal qualities

Essential

  • oClear and precise communication skills
  • oUnderstanding Trust Policies with regards to requests for leave
  • oAble to work under pressure
  • oAble to meet deadlines
  • oGood interpersonal skills
  • oAble to demonstrate an understanding of issues relating to confidentiality
  • oAbility to work on own initiative or part of a team
  • oAttention to detail
Person Specification

Education and qualifications

Essential

  • oAchievement through study to level 3 or above (NVQ, GCSE A-C, 1 st Diploma, Apprenticeship)
  • oLevel 2 Maths & English qualification or equivalent

Experience and knowledge

Essential

  • oComputer literacy Computer/word processing skills
  • oAbility to work on own initiative and within a team Understands the importance of patient confidentiality

Desirable

  • oExperience of working in a healthcare setting
  • oKnowledge of NHS Continuing Healthcare & Delayed Transfers of Care processes
  • oExperience in using patient information systems PAS, eCare, Evolve LOSPT, Whiteboard, EPRO)

Skills and abilities

Essential

  • oExcel for Window/10
  • oAccurate Key Board Skills
  • oAble to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
  • oAttention to detail

Personal qualities

Essential

  • oClear and precise communication skills
  • oUnderstanding Trust Policies with regards to requests for leave
  • oAble to work under pressure
  • oAble to meet deadlines
  • oGood interpersonal skills
  • oAble to demonstrate an understanding of issues relating to confidentiality
  • oAbility to work on own initiative or part of a team
  • oAttention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Lisa Tatham

Lisa.tatham@wsh.nhs.uk

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata, Per Annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7273465-M

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ


Supporting documents

Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)