West Suffolk NHS Foundation Trust

Healthcare Support Worker

The closing date is 30 July 2025

Job summary

Band 2 Health Care Assistant30 hours per weekShifts are 21:30- 08:00Across 7 days a week

Are you looking for a new challenge and to make a difference to our community?

We have an exciting opportunity for a Band 2, Night healthcare assistant to work with our Early Intervention Team nurses and reablement support workers.

The role entails working in patient's homes to support our nurses with patient care and assisting with driving our nurses around the West Suffolk area. Shifts are 21:30- 08:00 7 days a week. To work alongside the out of hours nurses visiting patients at home overnight. You will drive the nurse, so that they can triage on the road. You will support with manual handling and assist the nurses whilst on visits.

Development and progression opportunities are available.

Main duties of the job

To drive or navigate the pool car or own car to and from patients in the West Suffolk Community area, enabling the nurse and post holder to treat patients safely in their location.Assist patients with the maintenance of their personal hygiene and toileting.Assist patients with mobility using manual handling risk assessment and safe manual handling.Prepare and support patients undergoing clinical activities and recovering from clinical interventions.Undertake end of life care, providing support to family and colleagues.Communicate with patients and families at times of crisis.

The suitable candidate will have experience of working and communicating with a range of different people. They must also demonstrate an awareness of the importance of infection prevention and keeping the clinical environment clean.

The ability to drive to rural locations is fundamental to this role.

For more information, please call the EIT office on 01284 713712 and speak to Gareth, Holly or Gemma.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7112702-I

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please see attached the full job description for further information

KEY TASKS:

To drive or navigate the pool car or own car to and from patients in the West Suffolk Community area, enabling the nurse and post holder to treat patients safely in their location.

To run basic checks on the vehicle to ensure its and passengers safety.

To ensure the car is clean and hygienic for the transportation of staff and equipment.

Job description

Job responsibilities

Please see attached the full job description for further information

KEY TASKS:

To drive or navigate the pool car or own car to and from patients in the West Suffolk Community area, enabling the nurse and post holder to treat patients safely in their location.

To run basic checks on the vehicle to ensure its and passengers safety.

To ensure the car is clean and hygienic for the transportation of staff and equipment.

Person Specification

Education & Qualification

Essential

  • oCare Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks
  • oLevel 1 qualification or equivalent in both Maths and English*(*This should not prevent you from applying for this post, if you do not hold Level 1 and Maths and English or equivalent you will be required to undertake a 90 minute assessment and if successful you will be invited to interview)

Desirable

  • oVocational qualification at Level 2 in Health, Health and Social Care or sector related subject area

Experience & Knowledge

Essential

  • oExperience of working / communicating with the general public
  • oCommunication with a range of different people including service users, carers and members of the multidisciplinary team
  • oWorking in an effective team oDemonstrates awareness of the 6C's, Trust values and Patients First Service Standards
  • oAble to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
  • oDemonstrates an awareness of the importance of keeping the clinical environment safe and clean

Desirable

  • oExperience of working in a healthcare team environment
  • oUnderstanding of risk management and health and safety issues, including safe manual handling

Skills & Abilities

Essential

  • Communicates effectively
  • oAble to use information technology devices
  • oAccurate with attention to detail

Personal Qualities

Essential

  • oBe able to drive a Manual car, and have a driving licence.
  • oFlexible approach to working hours with the ability to work an alternating shift pattern
  • oAble to cope with exposure to unpleasant smells and bodily fluids
  • oAble to deal with challenging situations
  • oAble to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.
Person Specification

Education & Qualification

Essential

  • oCare Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks
  • oLevel 1 qualification or equivalent in both Maths and English*(*This should not prevent you from applying for this post, if you do not hold Level 1 and Maths and English or equivalent you will be required to undertake a 90 minute assessment and if successful you will be invited to interview)

Desirable

  • oVocational qualification at Level 2 in Health, Health and Social Care or sector related subject area

Experience & Knowledge

Essential

  • oExperience of working / communicating with the general public
  • oCommunication with a range of different people including service users, carers and members of the multidisciplinary team
  • oWorking in an effective team oDemonstrates awareness of the 6C's, Trust values and Patients First Service Standards
  • oAble to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
  • oDemonstrates an awareness of the importance of keeping the clinical environment safe and clean

Desirable

  • oExperience of working in a healthcare team environment
  • oUnderstanding of risk management and health and safety issues, including safe manual handling

Skills & Abilities

Essential

  • Communicates effectively
  • oAble to use information technology devices
  • oAccurate with attention to detail

Personal Qualities

Essential

  • oBe able to drive a Manual car, and have a driving licence.
  • oFlexible approach to working hours with the ability to work an alternating shift pattern
  • oAble to cope with exposure to unpleasant smells and bodily fluids
  • oAble to deal with challenging situations
  • oAble to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse EIT

Gemma Sewell

gemma.sewell@wsh.nhs.uk

01284713712

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7112702-I

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ


Supporting documents

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