West Suffolk NHS Foundation Trust

Catering Assistant - Newmarket Hospital

The closing date is 23 May 2025

Job summary

To work as part of a team providing a high quality catering service for the Trust.

To maintain hygiene standards.

To prepare and serve food and beverages to patients, staff and visitors.

To have a good understanding of HACCP and COSSH.

To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.

Main duties of the job

Restaurant Services:

1. Basic preparation of food and beverages.

2. The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.

3. Service of food and beverages to customers.

4. Cash and payment card handling via a computerised Electronic Point of Sale unit.

5. Fill, clean and maintain beverage machines.

6. Keep all confectionary items, drinks etc. topped up during service.

7. Maintain cleanliness of the dining area, servery and all equipment in the restaurant/caf.

Patient services/kitchen:

1. Help assemble meals for patient's service.

2. Clear and clean patient and staff meal trays using the waste disposal and conveyor system.

3. Safe Use of dishwashers, floor scrubbing machine and steam cleaner.

4. Manoeuvre and clean meal trolleys within the kitchen area.

5. Pre wash cooking tins and utensils by hand.

6. Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7099409-F

Job locations

Newmarket Hospital

Exning Road

Newmarket

CB87JG


Job description

Job responsibilities

Please see full job description & person specification attached

7. Prepare sandwiches and rolls for meal service in a safe hygienic method using standard recipies for staff/visitors restaurant and patients.

8. Assemble food/beverage and crockery requirements for functions across the hospital site.

9. Help maintain a quality service from the Trusts vending ensuring products are safe to serve, machines are in clean working order and reporting any failures to a senior member of staff.

10. To assist with the collection and collation of patients menus.

11. Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.

Job description

Job responsibilities

Please see full job description & person specification attached

7. Prepare sandwiches and rolls for meal service in a safe hygienic method using standard recipies for staff/visitors restaurant and patients.

8. Assemble food/beverage and crockery requirements for functions across the hospital site.

9. Help maintain a quality service from the Trusts vending ensuring products are safe to serve, machines are in clean working order and reporting any failures to a senior member of staff.

10. To assist with the collection and collation of patients menus.

11. Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.

Person Specification

Education & Qualification

Essential

  • Basic food hygiene certificate or commitment to achieve within a set timeframe
  • A good general education
  • Basic skills in literacy & numeracy

Experience & Knowledge

Essential

  • Good understanding of HACCP, COSSH and Health and Safety legislation
  • Dealing with cash and card payments

Desirable

  • Previous catering experience

Skills & Abilities

Essential

  • Good customer care and communication skills
  • Able to work either alone or as part of a team
  • Good attention to detail
  • Able to work under pressure

Personal Qualities

Essential

  • Able to work on own initiative and as part of a team
  • Able to work without supervision.
  • Able to work in a demanding environment.
  • Self-motivated, Evidence of good attendance and timekeeping and trustworthy.
  • Adaptable to change
  • Able to work in a Hospital ward environment.
  • Flexible, with the ability to work the hours required by the post.

Desirable

  • Self-motivated
  • Interest in cooking/catering
Person Specification

Education & Qualification

Essential

  • Basic food hygiene certificate or commitment to achieve within a set timeframe
  • A good general education
  • Basic skills in literacy & numeracy

Experience & Knowledge

Essential

  • Good understanding of HACCP, COSSH and Health and Safety legislation
  • Dealing with cash and card payments

Desirable

  • Previous catering experience

Skills & Abilities

Essential

  • Good customer care and communication skills
  • Able to work either alone or as part of a team
  • Good attention to detail
  • Able to work under pressure

Personal Qualities

Essential

  • Able to work on own initiative and as part of a team
  • Able to work without supervision.
  • Able to work in a demanding environment.
  • Self-motivated, Evidence of good attendance and timekeeping and trustworthy.
  • Adaptable to change
  • Able to work in a Hospital ward environment.
  • Flexible, with the ability to work the hours required by the post.

Desirable

  • Self-motivated
  • Interest in cooking/catering

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Hospital

Exning Road

Newmarket

CB87JG


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Hospital

Exning Road

Newmarket

CB87JG


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Soft Services Manager

Garry Sharp

garry.sharp@wsh.nhs.uk

07826944855

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7099409-F

Job locations

Newmarket Hospital

Exning Road

Newmarket

CB87JG


Supporting documents

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