Job summary
An opportunity has arisen in the Workforce Information Team to support users of the workforce systems which includes Healthroster (an e-Rostering platform), Electronic Staff Record (ESR).
This is a great opportunity to develop your skills in Microsoft products and your system-based knowledge within a large, public-sector organisation.
This includes producing reports from the workforce systems, manipulation of data on Microsoft Excel, updating data held in the workforce systems and advising users on system functionality.
The Workforce Information Team is a small, friendly team, that are responsible for the data accuracy, reporting and effective utilisation of Workforce systems within the trust.
Appropriate training will be provided in these workforce systems, which are widely used within many NHS organisations.
Benefits include a minimum of 27 days annual leave, excellent pension scheme, free gym membership, discounts at many high street and online retailers and hospitality venues, and staff wellbeing support.
Main duties of the job
The E-Rostering and Workforce Administrator is an important role within the Workforce Information Team, providing support to the team, the wider HR Department and colleagues across the Trust with workforce system functionality.
Key tasks of the role include:
- Creating reports from the workforce systems and presenting the information using Microsoft Excel.
- Training users on how to use workforce system functionality and how to get the best from the system.
- Maintaining data accuracy within the workforce systems.
- Preparation and submission of data from workforce systems to our payroll providers.
- Looking for new ways to improve processes within Human Resources to support the team and our colleagues across the Trust.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Job summary
To provide a full and efficient system administrator support to the e-Rostering Business Manager, Workforce Information Analyst and Workforce Information Manager.
To provide support to the e-Rostering Business Manager, Workforce Information Analyst and Workforce Information Manager in the collection, collation, and presentation of workforce information.
Administrating the Workforce information systems, implementing improvements and projects.
Support workforce information system users across the trust by providing training and solutions to queries and issues.
Preparing pay information and submit to payroll providers, respond to errors and resolve pay queries.
The workforce systems include e-Rostering (RLDatix) system and related modules and the Electronic Staff Record (ESR).
Job description
Job responsibilities
Job summary
To provide a full and efficient system administrator support to the e-Rostering Business Manager, Workforce Information Analyst and Workforce Information Manager.
To provide support to the e-Rostering Business Manager, Workforce Information Analyst and Workforce Information Manager in the collection, collation, and presentation of workforce information.
Administrating the Workforce information systems, implementing improvements and projects.
Support workforce information system users across the trust by providing training and solutions to queries and issues.
Preparing pay information and submit to payroll providers, respond to errors and resolve pay queries.
The workforce systems include e-Rostering (RLDatix) system and related modules and the Electronic Staff Record (ESR).
Person Specification
Education & Qualification
Essential
- Relevant qualification or experience at intermediate level in the use of Microsoft Excel, including the ability to create and use pivot tables, formulas and graphs.
- Literacy/Numeracy at Level 3 or equivalent and or relevant experience
Experience & Knowledge
Essential
- Experience of administrative processes
- Proven experience in both 1:1 and small group teaching and training
- Knowledge of teaching methods and processes
- Experience of data collection, analysis, and producing reports on the findings.
Desirable
- Experience of working in healthcare administration
- Understanding of project and planning processes
- Understanding of rostering processes
- Experience of using HR Systems to enter and maintain data.
- Knowledge and use of ESR to extract data and build reports
Skills & Abilities
Essential
- Excellent communication skills, including the ability to explain complex information to colleagues verbally and in writing.
- Good interpersonal skills, with the ability to build and maintain strong working relationships
- Systematic approach to problem solving
- Good organisational skills
- Good overall knowledge of Microsoft Office applications, including Word and PowerPoint.
- Ability to learn new IT systems effectively and provide guidance to others on the systems.
Personal Qualities
Essential
- Able to work well when under pressure
- Attention to detail
- Team player
- Able to work with minimal supervision
- Flexibility to cope with new applications
Person Specification
Education & Qualification
Essential
- Relevant qualification or experience at intermediate level in the use of Microsoft Excel, including the ability to create and use pivot tables, formulas and graphs.
- Literacy/Numeracy at Level 3 or equivalent and or relevant experience
Experience & Knowledge
Essential
- Experience of administrative processes
- Proven experience in both 1:1 and small group teaching and training
- Knowledge of teaching methods and processes
- Experience of data collection, analysis, and producing reports on the findings.
Desirable
- Experience of working in healthcare administration
- Understanding of project and planning processes
- Understanding of rostering processes
- Experience of using HR Systems to enter and maintain data.
- Knowledge and use of ESR to extract data and build reports
Skills & Abilities
Essential
- Excellent communication skills, including the ability to explain complex information to colleagues verbally and in writing.
- Good interpersonal skills, with the ability to build and maintain strong working relationships
- Systematic approach to problem solving
- Good organisational skills
- Good overall knowledge of Microsoft Office applications, including Word and PowerPoint.
- Ability to learn new IT systems effectively and provide guidance to others on the systems.
Personal Qualities
Essential
- Able to work well when under pressure
- Attention to detail
- Team player
- Able to work with minimal supervision
- Flexibility to cope with new applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
