West Suffolk NHS Foundation Trust

General Porter - Newmarket Hospital

Information:

This job is now closed

Job summary

About the Portering role

At the West Suffolk NHS Foundation Trust, Porters are essential members of staff.

Moving patients and equipment is just part of our job.

We liaise with other teams, helping with whatever way possible with the aim to provide the best possible service to the patient.

The satisfaction of supporting someone visiting the hospital and the friendly working environment makes this an appealing opportunity.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete "on call" duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Main duties of the job

The Portering Department at the West Suffolk Hospital is looking to recruit a General Porter working 37.5 hours per week.

General Porters are required to assist with day-to-day duties that are necessary for the smooth running of the Department. These duties include but are not limited to:- Transportation of patients to and from wards and departments- Delivery and collection of essential items within the hospital grounds, which will require interpersonal skills and the ability to carry out manual handling tasks.- Working with a variety of people including staff at all levels, patients and visitors.

Applicants must have good customer service and communication skills.

Full training and a health assessment will be required before becoming a team member.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-24-4189-F

Job locations

Newmarket Community Hospital

Newmarket

CB8 7JG


Job description

Job responsibilities

Please see job description for full details.

1. Assisting in the general collection and delivering service for all wards and departments.

(A) The collection of food trolleys from the kitchen and delivery to the wards.

(B) The collection of food trolleys from the wards for delivery to the kitchen wash-up area.

(C) The collection and transportation of waste (non - clinical) from all wards and departments to the waste holding area

(D) The collection of dirty laundry from all wards and departments to the dirty linen area

(E) Delivery of clean linen on Tuesday and Thursday, checking of stock levels on the wards.

(F) To assist with the routine collection from the Stores area and delivery to the appropriate ward or area. Wednesday and Friday.

(G) The collection and delivery of any other equipment, including medical gas cylinders, as and when required.

(H) The collection and replacement of Sharp Smart containers to all wards and departments and maintaining the Sharps Smart area in a neat and tidy fashion.

(I) The collection of clinical waste from all wards and departments to the waste area.

(J) Unlocking and locking of medical records

(K) Email daily usage of Oxygen to the Portering Supervisor at WSH.

(L) Fire Marshall, carrying red Bleep.

Job description

Job responsibilities

Please see job description for full details.

1. Assisting in the general collection and delivering service for all wards and departments.

(A) The collection of food trolleys from the kitchen and delivery to the wards.

(B) The collection of food trolleys from the wards for delivery to the kitchen wash-up area.

(C) The collection and transportation of waste (non - clinical) from all wards and departments to the waste holding area

(D) The collection of dirty laundry from all wards and departments to the dirty linen area

(E) Delivery of clean linen on Tuesday and Thursday, checking of stock levels on the wards.

(F) To assist with the routine collection from the Stores area and delivery to the appropriate ward or area. Wednesday and Friday.

(G) The collection and delivery of any other equipment, including medical gas cylinders, as and when required.

(H) The collection and replacement of Sharp Smart containers to all wards and departments and maintaining the Sharps Smart area in a neat and tidy fashion.

(I) The collection of clinical waste from all wards and departments to the waste area.

(J) Unlocking and locking of medical records

(K) Email daily usage of Oxygen to the Portering Supervisor at WSH.

(L) Fire Marshall, carrying red Bleep.

Person Specification

Education and qualifications

Essential

  • GCSE (or equivalent) qualifications.
  • Basic skills in literacy and numeracy.
  • NVQ Level 2 in Portering; or willing to work towards

Experience and knowledge

Essential

  • Experience of providing high quality customer service.
  • Proven ability to work without supervision.

Desirable

  • Previous experience of working in a hospital environment.
  • Previous Portering experience.

Skills and abilities

Essential

  • Able to work using own initiative.
  • Good communication and interpersonal skills.
  • Able to drive tugs, move laundry bags and carry out all other manual handling tasks as required.
  • Good attention to detail.

Personal qualities

Essential

  • Flexible approach to working hours and duties.
  • Good time keeping.
  • Able to become part of the RPI team following training and mandatory health assessment.
Person Specification

Education and qualifications

Essential

  • GCSE (or equivalent) qualifications.
  • Basic skills in literacy and numeracy.
  • NVQ Level 2 in Portering; or willing to work towards

Experience and knowledge

Essential

  • Experience of providing high quality customer service.
  • Proven ability to work without supervision.

Desirable

  • Previous experience of working in a hospital environment.
  • Previous Portering experience.

Skills and abilities

Essential

  • Able to work using own initiative.
  • Good communication and interpersonal skills.
  • Able to drive tugs, move laundry bags and carry out all other manual handling tasks as required.
  • Good attention to detail.

Personal qualities

Essential

  • Flexible approach to working hours and duties.
  • Good time keeping.
  • Able to become part of the RPI team following training and mandatory health assessment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Community Hospital

Newmarket

CB8 7JG


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Community Hospital

Newmarket

CB8 7JG


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Portering and Security Assistant Manager

Jorge Costa

Jorge.costa@wsh.nhs.uk

01284713028

Details

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-24-4189-F

Job locations

Newmarket Community Hospital

Newmarket

CB8 7JG


Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)