Job summary
We are looking for someone that 'loves' data and understands the importance that Data and Information has in service provision and improvement. The post holder will be a big part of the 250 strong staff imaging team and will be responsible for providing performance data for the Imaging service as it currently stands, as well as supporting exciting new developments for Imaging with future developments such as the Clinical Diagnostic Centre and Future Hospitals project.
Providing daily, weekly, monthly and annual statistics as required to the Trust information team, Head of elective access, Finance Department for billing purposes, and various Multi-Disciplinary teams, internal and external to the trust eg. ICB/ NHSE.
To participate in service planning and service recovery work, producing data to support business cases and improvement planning. Interpreting the service performance data and to be a subject matter expert in this.
Develop and deliver analytical products required to support the reporting of management information and insight.
Main duties of the job
Interrogate all departmental systems and conduct advanced analysis.
Utilising key statistics packages such as excel to enable statistical analysis and production work on projects to improve NHS waiting times targets, producing statistical reports using CRIS, PACS BI, Microsoft Power BI Excel.
Represents the organisation as a data/business expert with internal and external customers, attending and presenting at meetings as required, acting as Trust expert.
Work closely with the department Performance Manager and supporting where required daily, weekly, monthly data reports. Ensuring the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
Utilise knowledge of analytics and trends to include Statistical Process Control to identify patterns and anomalies in data and performance metrics to support department and trust strategic plans.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see job description for full details.
Communication and team working
- Liaise closely with all levels of departmental staff regarding all aspects of performance of the patient attendance, via the use of paper and/or computed information.
- Liaise with other clinicians, departments, areas, and Trusts
- Promptly report to the SOM / Administration manager any problems which the post holder cannot immediately rectify.
- Attend and present statistical reports and analysis at departmental and directorate meetings.
- Present information in a variety of formats, including but not limited to powerpoint presentations at both face to face and virtual meetings.
- Explain department Statistical process tool charts (SPC) to present situational trajectories and adherence to these, acting as the subject matter expert, and accepting interrogation around the data being presented.
- Communicate sensitive complex performance information.
- Communicate on capital equipment performance and funding delivery activity
General
- Knowledge of and adherence to Caldicott Principles, Data Protection, Freedom of Information, Clinical Governance and other associated national healthcare policies and guidance.
- To be flexible and adaptive to support projects within the service as the need arises.
- To prioritise own work in terms of short-term and long-term planning. Working with minimum supervision, but with access to support where necessary.
Knowledge
- Demonstrate a clear understanding of the data flows with departmental computer and paper-based systems in order to enter and retrieve information, and make corrections as necessary
- Able to interrogate all departmental systems and analyse and assess the information obtained
- Knowledge of key statistics packages such as excel to enable statistical analysis and production
- Knowledge of NHS waiting times targets
- Working knowledge of Trust Access policy
- Knowledge of department and trust strategic plans and to highlight ways that data can support business cases and service development
- To be lead specialist in producing statistical reports using CRIS, PACS BI, Microsoft Power BI Excel
- Represents the organisation as a data/business expert with internal and external customers.
- Ensure the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
- Knowledge of analytics and trends to include Statistical Process Control to identify patterns and anomalies in data.
Job description
Job responsibilities
Please see job description for full details.
Communication and team working
- Liaise closely with all levels of departmental staff regarding all aspects of performance of the patient attendance, via the use of paper and/or computed information.
- Liaise with other clinicians, departments, areas, and Trusts
- Promptly report to the SOM / Administration manager any problems which the post holder cannot immediately rectify.
- Attend and present statistical reports and analysis at departmental and directorate meetings.
- Present information in a variety of formats, including but not limited to powerpoint presentations at both face to face and virtual meetings.
- Explain department Statistical process tool charts (SPC) to present situational trajectories and adherence to these, acting as the subject matter expert, and accepting interrogation around the data being presented.
- Communicate sensitive complex performance information.
- Communicate on capital equipment performance and funding delivery activity
General
- Knowledge of and adherence to Caldicott Principles, Data Protection, Freedom of Information, Clinical Governance and other associated national healthcare policies and guidance.
- To be flexible and adaptive to support projects within the service as the need arises.
- To prioritise own work in terms of short-term and long-term planning. Working with minimum supervision, but with access to support where necessary.
Knowledge
- Demonstrate a clear understanding of the data flows with departmental computer and paper-based systems in order to enter and retrieve information, and make corrections as necessary
- Able to interrogate all departmental systems and analyse and assess the information obtained
- Knowledge of key statistics packages such as excel to enable statistical analysis and production
- Knowledge of NHS waiting times targets
- Working knowledge of Trust Access policy
- Knowledge of department and trust strategic plans and to highlight ways that data can support business cases and service development
- To be lead specialist in producing statistical reports using CRIS, PACS BI, Microsoft Power BI Excel
- Represents the organisation as a data/business expert with internal and external customers.
- Ensure the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
- Knowledge of analytics and trends to include Statistical Process Control to identify patterns and anomalies in data.
Person Specification
Education and qualifications
Essential
- Degree or equivalent level of education
- Evidence of continual professional development to NVQ4 or equivalent.
Desirable
- Statistical experience.
- Project methodology.
- Degree in mathematics/statistics or subject requiring high level of numeracy, or equivalent qualification or experience.
- Post graduate diploma
Experience and knowledge
Essential
- In-depth specialist knowledge of information and quality analysis through relevant qualification(s) or acquired through training or relevant on the job experience.
- Experience of using web based reporting tools such as Google Analytics or oracle business intelligence
- Experience of collecting, validating and analysing data.
- Experience in personally resolving complex data queries.
- Experience of advising and supporting business areas to gain more insight and value from data.
Desirable
- Previous Experience working in the NHS.
- Experience in working with Diagnostic performance
- Use of SPC within an NHS environment
- Knowledge of AGFA PACS Power BI tool
- Knowledge and understanding of CRIS including CRIS stats package
- Knowledge and understanding of E-care
Skills and abilities
Essential
- Able to absorb technical detail quickly
- Able to deliver to stringent deadlines
- Able to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options.
- Well-developed communication skills
- Ability to work as part of a team.
- Ability to work under pressure and to meet tight deadlines.
- Skills required to maintain relationships and gain the cooperation of others.
- Presentation skills
- Negotiation skills
- Advanced skills in Microsoft office package to include Microsoft BI and Advanced Excel
- Good numeracy and language skills
- Proficient at developing and monitoring action plans.
- Ability to analyse and interpret data to compare results against best practise guidelines.
- Able to communicate complicated issues in a clear manner to audiences with varying levels of understanding.
Desirable
- Knowledge of NHS
- Experience of working in the NHS
- Experience of working within diagnostic Imaging
Personal Qualities
Essential
- Good time management
- Pays attention to detail
Person Specification
Education and qualifications
Essential
- Degree or equivalent level of education
- Evidence of continual professional development to NVQ4 or equivalent.
Desirable
- Statistical experience.
- Project methodology.
- Degree in mathematics/statistics or subject requiring high level of numeracy, or equivalent qualification or experience.
- Post graduate diploma
Experience and knowledge
Essential
- In-depth specialist knowledge of information and quality analysis through relevant qualification(s) or acquired through training or relevant on the job experience.
- Experience of using web based reporting tools such as Google Analytics or oracle business intelligence
- Experience of collecting, validating and analysing data.
- Experience in personally resolving complex data queries.
- Experience of advising and supporting business areas to gain more insight and value from data.
Desirable
- Previous Experience working in the NHS.
- Experience in working with Diagnostic performance
- Use of SPC within an NHS environment
- Knowledge of AGFA PACS Power BI tool
- Knowledge and understanding of CRIS including CRIS stats package
- Knowledge and understanding of E-care
Skills and abilities
Essential
- Able to absorb technical detail quickly
- Able to deliver to stringent deadlines
- Able to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options.
- Well-developed communication skills
- Ability to work as part of a team.
- Ability to work under pressure and to meet tight deadlines.
- Skills required to maintain relationships and gain the cooperation of others.
- Presentation skills
- Negotiation skills
- Advanced skills in Microsoft office package to include Microsoft BI and Advanced Excel
- Good numeracy and language skills
- Proficient at developing and monitoring action plans.
- Ability to analyse and interpret data to compare results against best practise guidelines.
- Able to communicate complicated issues in a clear manner to audiences with varying levels of understanding.
Desirable
- Knowledge of NHS
- Experience of working in the NHS
- Experience of working within diagnostic Imaging
Personal Qualities
Essential
- Good time management
- Pays attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
