Job summary
#hellomyname is Chris Giles and I am the Assistant Housekeeping Manager at the West Suffolk NHS Foundation Trust.
Our Housekeepers are responsible for contributing to the provision of a clean, safe and comfortable environment for our patients, staff and visitors and we are looking to expand our team.
We are looking for day staff to work the following shifts:-
- Contracted Shift 1: 7am till 3pm
- Contracted Shift 2: 7am till midday
You are paid on a monthly basis, this post does not entitle you to guaranteed or continuous work, it is for us to determine in any one week whether you shall be called into work or not.
Whilst it would be helpful if you had experience of cleaning within a domestic or commercial environment, full induction and ongoing training will be provided. There is also the opportunity of further training and development.
So, if you are a reliable, hardworking individual, have a great eye for detail together with a good level of written and spoken English, then why not come and join our Housekeeping team.
PLEASE NOTE
This post involves frequent manual handling duties (including lifting, pushing, bending, twisting etc) therefore it is very important that you read the job description for this post before you apply.
Please do give me a call if you would like more information that is not included in the Job Description or arrange a visit to see what our Housekeepers do on 01284 712981
Main duties of the job
General tasks
Clean/dry mop floors, spot clean floors and remove spillages.
High and low dusting
Damp dusting furniture, fixtures, fittings and ledges.
High frequency touchpoint cleans
Spot clean internal glass as necessary.
Clean Telephones
Clean wash hand basins, sinks, showers, WCs and fittings. Replenish
supplies
Clean and refill soap dispensers and paper towel holders.
Collect and dispose of rubbish, clean bins
Assist with the serving of patient meals and making of patient drinks.
Routine curtain changes
Clean domestic equipment and storage areas
General tasks with further
training
Use polishing/scrubbing machines for maintenance of hard floors
Use extraction machine for carpet/upholstery cleaning
Use steam cleaners as required
Use ride on cleaning equipment; sweeper, scrubber dryer, burnisher
About us
#BeKnown
at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to
more than a quarter of a million people across west Suffolk. We care for,
treat and support people in hospital, at home and in various community
settings.
The
West Suffolk Hospital in Bury St Edmunds provides acute and secondary care
services (emergency department, maternity and neonatal services, day surgery
unit, eye treatment centre, Macmillan unit and children's ward). It has 500+
beds and is a partner teaching hospital of the University of Cambridge.
Adult
and paediatric community services, provided in collaboration with West Suffolk
Alliance partners, include a range of nursing, therapy, specialist, and ongoing
temporary care and rehabilitation, some at our Newmarket Community Hospital.
We
do our utmost to achieve outstanding clinical outcomes for patients and our
values of fairness, inclusivity, respect, safety and team work guide how we
work and behave as a team.
With
nearly 5,000 staff, from all over the world, we strive to make our organisation
a great place to work. Whatever your role or ambition, we want to help you be
the best you can be.
We
promote a diverse and inclusive community where everyones voice counts and you
can #BeKnown for whoever you are.
Join
us. What will you #BeKnown for?
Job description
Job responsibilities
Job summary:
The
Housekeeper will contribute significantly to the provisions of a quality
cleaning service on a day-to-day basis within the Trust in line with the
National Specifications for Cleanliness Hospital Standards 2021 as well as
Trust Policies and Procedures
Job responsibilities:
Key Tasks & Responsibilities:
Ensure a timely and accurate response to all cleaning
requests. Assist in monitoring and maintaining cleaning standards and infection
control practices as appropriate.
To ensure that all cleaning tasks are carried out in
accordance with NHS Specification of Cleanliness 2021, The Food Safety Act
1990, Health and Safety at Work Act 1974 and any other guidelines provided by
Trust.
To work with a flexible approach bearing in mind the
needs of the patients and staff.
Have a good understanding of COSHH and ensure that all
cleaning chemicals which may be hazardous are kept securely in storage areas
when not in use. Ensure that the correct PPE is worn when preparing chemicals.
Ensure that all cleaning equipment is cleaned daily
and maintained in a safe usable condition - faults must be reported to a
supervisor immediately.
Attend training courses including on the job training
and training in the use of specific machinery as required.
Ensure that cleaning cupboards are always kept clean
and tidy.
Take instruction from housekeeping supervisor and ward
manager in identifying additional cleans, such as isolation rooms and bed space
terminal.
Ensure that all
relevant check lists are completed and sign in a timely manner
Ensure that all
refrigerated food items are appropriately labelled and stored. Alert the Ward
Manager/Catering Department of any concerns. Ensure that the ward refrigerator
is thoroughly cleaned weekly.
To clean non-invasive medical equipment as required in
conjunction with nursing staff. Ensure that all such medical equipment e.g.
hoist, slings, drip stands are kept in clean and usable condition.
Ensure hygiene
standards are maintained within ward kitchen.
To remove domestic waste and clinical waste within the
area and dispose of in the correct storage area/s.
To use cleaning chemical based on the appropriate
cleaning regime.
To assist with the distribution of patient meals.
Provide beverages to patients as per ward routine
General tasks
Clean/dry mop floors, spot clean floors and remove
spillages.
High and low dusting
Damp dusting furniture, fixtures, fittings, and
ledges.
Spot clean internal glass as necessary.
Clean Telephones
Clean wash hand basins, sinks, showers, WCs and
fittings. Replenish supplies
Clean and refill soap dispensers and paper towel
holders.
Collect and dispose of rubbish, clean bins
Assist with the serving of patient meals and making of
patient drinks.
Routine curtain changes
Clean domestic equipment and storage areas
Use extraction machine for carpet/upholstery cleaning
Use steam cleaners as required
Use ride on cleaning equipment; sweeper, scrubber
dryer, burnisher
Use polishing/scrubbing machines for maintenance of
hard floors
1.
Communication:
To maintain good communication with stakeholders
(colleagues, patients, visitors, managers and other staff). Especially when
there are barriers to understanding, e.g. care of the confused patient, care of
patients with forms of dementia, care of patients with behavioural problems
To have good customer service skills when talking to
patients, staff, contractors, stakeholders etc.
Being courteous and helpful to patients, families,
colleagues and all users and visitors to the ward.
Establish and maintain a pleasant and welcoming
environment for patients, visitors and staff alike.
Alert Nursing staff immediately to aspects of
dissatisfaction by patients.
2.
Maintain a
Safe Environment
Report any damaged equipment or maintenance repairs
immediately to the Housekeeping Supervisors.
Report any breach of Health and Safety or malpractices
immediately to the Housekeeping Supervisors.
Report all incidents/accidents to the
supervisor/manager.
To ensure that all activities are undertaken in a safe
environment and are in line with COSHH and Health & Safety
3.
Working
Practices and Relationships
To ensure that own actions reduce risks to health and
safety and to promote a health and safety culture within the workplace.
To respond to emergencies as appropriate.
To maintain effective working relationships.
To provide effective customer service.
To maintain complete confidentiality about all patient
issues.
Demonstrates cleaning procedures to new staff. Assist
with the induction of new housekeepers into ward routines.
To ensure all stock levels are maintained to replenish
supplies.
Complete all mandatory training and e-learning as
required.
Ensure patient dignity and privacy is always respected
To sign in and out at the commencement and end of each
shift.
Job description
Job responsibilities
Job summary:
The
Housekeeper will contribute significantly to the provisions of a quality
cleaning service on a day-to-day basis within the Trust in line with the
National Specifications for Cleanliness Hospital Standards 2021 as well as
Trust Policies and Procedures
Job responsibilities:
Key Tasks & Responsibilities:
Ensure a timely and accurate response to all cleaning
requests. Assist in monitoring and maintaining cleaning standards and infection
control practices as appropriate.
To ensure that all cleaning tasks are carried out in
accordance with NHS Specification of Cleanliness 2021, The Food Safety Act
1990, Health and Safety at Work Act 1974 and any other guidelines provided by
Trust.
To work with a flexible approach bearing in mind the
needs of the patients and staff.
Have a good understanding of COSHH and ensure that all
cleaning chemicals which may be hazardous are kept securely in storage areas
when not in use. Ensure that the correct PPE is worn when preparing chemicals.
Ensure that all cleaning equipment is cleaned daily
and maintained in a safe usable condition - faults must be reported to a
supervisor immediately.
Attend training courses including on the job training
and training in the use of specific machinery as required.
Ensure that cleaning cupboards are always kept clean
and tidy.
Take instruction from housekeeping supervisor and ward
manager in identifying additional cleans, such as isolation rooms and bed space
terminal.
Ensure that all
relevant check lists are completed and sign in a timely manner
Ensure that all
refrigerated food items are appropriately labelled and stored. Alert the Ward
Manager/Catering Department of any concerns. Ensure that the ward refrigerator
is thoroughly cleaned weekly.
To clean non-invasive medical equipment as required in
conjunction with nursing staff. Ensure that all such medical equipment e.g.
hoist, slings, drip stands are kept in clean and usable condition.
Ensure hygiene
standards are maintained within ward kitchen.
To remove domestic waste and clinical waste within the
area and dispose of in the correct storage area/s.
To use cleaning chemical based on the appropriate
cleaning regime.
To assist with the distribution of patient meals.
Provide beverages to patients as per ward routine
General tasks
Clean/dry mop floors, spot clean floors and remove
spillages.
High and low dusting
Damp dusting furniture, fixtures, fittings, and
ledges.
Spot clean internal glass as necessary.
Clean Telephones
Clean wash hand basins, sinks, showers, WCs and
fittings. Replenish supplies
Clean and refill soap dispensers and paper towel
holders.
Collect and dispose of rubbish, clean bins
Assist with the serving of patient meals and making of
patient drinks.
Routine curtain changes
Clean domestic equipment and storage areas
Use extraction machine for carpet/upholstery cleaning
Use steam cleaners as required
Use ride on cleaning equipment; sweeper, scrubber
dryer, burnisher
Use polishing/scrubbing machines for maintenance of
hard floors
1.
Communication:
To maintain good communication with stakeholders
(colleagues, patients, visitors, managers and other staff). Especially when
there are barriers to understanding, e.g. care of the confused patient, care of
patients with forms of dementia, care of patients with behavioural problems
To have good customer service skills when talking to
patients, staff, contractors, stakeholders etc.
Being courteous and helpful to patients, families,
colleagues and all users and visitors to the ward.
Establish and maintain a pleasant and welcoming
environment for patients, visitors and staff alike.
Alert Nursing staff immediately to aspects of
dissatisfaction by patients.
2.
Maintain a
Safe Environment
Report any damaged equipment or maintenance repairs
immediately to the Housekeeping Supervisors.
Report any breach of Health and Safety or malpractices
immediately to the Housekeeping Supervisors.
Report all incidents/accidents to the
supervisor/manager.
To ensure that all activities are undertaken in a safe
environment and are in line with COSHH and Health & Safety
3.
Working
Practices and Relationships
To ensure that own actions reduce risks to health and
safety and to promote a health and safety culture within the workplace.
To respond to emergencies as appropriate.
To maintain effective working relationships.
To provide effective customer service.
To maintain complete confidentiality about all patient
issues.
Demonstrates cleaning procedures to new staff. Assist
with the induction of new housekeepers into ward routines.
To ensure all stock levels are maintained to replenish
supplies.
Complete all mandatory training and e-learning as
required.
Ensure patient dignity and privacy is always respected
To sign in and out at the commencement and end of each
shift.
Person Specification
Skill & Abilities
Essential
- Good interpersonal and communication skills (written & verbal).
- Excellent attention to detail
- Good Customer Care skills.
- Ability to work within tight deadlines.
- Displays an understanding of the importance of confidentiality.
- Able to use cleaning tools and assemble/dismantle cleaning equipment.
- Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed.
Desirable
- Basic understanding of using a computer and programs such as Word, Excel & Outlook
Qualifications
Essential
- Educated to Level 1 or equivalent experience.
Desirable
- Understanding of National Standard of Cleanliness
- Awareness of NHS Colour Coding procedure
- Good knowledge of cleaning methods and procedures.
- COSHH and Health and Safety legislation knowledge.
Experience
Essential
- Understanding of National Standard of Cleanliness
- Awareness of NHS Colour Coding procedure
- Good knowledge of cleaning methods and procedures.
- COSHH and Health and Safety legislation knowledge.
Desirable
- Awareness of PLACE Inspections
- Previous NHS cleaning experience.
Personal Qualities
Essential
- Able to work on own initiative and as part of a team
- Able to work without supervision.
- Able to work in a demanding environment.
- Self-motivated, punctual, reliable, and trustworthy.
- Adaptable to change.
- Able to work in a hospital ward environment.
- Presentable, polite with a friendly manner.
- Good personal hygiene.
- Flexible approach to hours/duties
Person Specification
Skill & Abilities
Essential
- Good interpersonal and communication skills (written & verbal).
- Excellent attention to detail
- Good Customer Care skills.
- Ability to work within tight deadlines.
- Displays an understanding of the importance of confidentiality.
- Able to use cleaning tools and assemble/dismantle cleaning equipment.
- Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed.
Desirable
- Basic understanding of using a computer and programs such as Word, Excel & Outlook
Qualifications
Essential
- Educated to Level 1 or equivalent experience.
Desirable
- Understanding of National Standard of Cleanliness
- Awareness of NHS Colour Coding procedure
- Good knowledge of cleaning methods and procedures.
- COSHH and Health and Safety legislation knowledge.
Experience
Essential
- Understanding of National Standard of Cleanliness
- Awareness of NHS Colour Coding procedure
- Good knowledge of cleaning methods and procedures.
- COSHH and Health and Safety legislation knowledge.
Desirable
- Awareness of PLACE Inspections
- Previous NHS cleaning experience.
Personal Qualities
Essential
- Able to work on own initiative and as part of a team
- Able to work without supervision.
- Able to work in a demanding environment.
- Self-motivated, punctual, reliable, and trustworthy.
- Adaptable to change.
- Able to work in a hospital ward environment.
- Presentable, polite with a friendly manner.
- Good personal hygiene.
- Flexible approach to hours/duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
