Job summary
The Catering Department opens 365
days a year therefore we are looking for individuals who can work various
hours:
The hours are 12 hours
over 3 evenings per week working the hours of 5pm to 9pm including alternate
weekends.
Duties will include serving Staff
and public in our dining room and Courtyard Cafe, washing up and cleaning equipment in the busy Catering Department.
Applicants should be able to demonstrate good customer care and communication
skills, with the ability to work alone and as part of a team, whilst
maintaining a high level of attention to detail. The ability to work under
pressure is vital in this busy working environment.
A basic knowledge of hygiene principles and literacy/numeracy skills will be
essential for this role.
All candidates must apply online however for an informal discussion, please
contact Vanessa Theobald on 01284 713462.
The closing date for this vacancy
may change if we receive a strong response. Please ensure that you apply for
any post you are interested in as soon as possible.
CAR PARKING There is parking on-site at the
Hospital
**In order to improve
efficiency, all correspondence relating to this vacancy, including invitations
to interview will be by email only, via NHS Jobs. Would you therefore please
ensure you check your emails on a regular basis**
Main duties of the job
The West Suffolk NHS Foundation
Trust requires Catering Assistants to join a dedicated Catering Team based at
West Suffolk Hospital to produce a plated meal service on a belted system.
The team consist of people who
work together to plate up the meals which are then transported to the patient.
They are then required to clear down the trollies and equipment ready for
service the next day.
As a department we are regarded
as an exemplar site which was recognised in The National Food Review. We have
won awards for the standard of food and service that we provide.
Additional payments
in the form of Enhancements for working weekends and unsocial hours payments
are made when worked.
About us
#BeKnown
at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to
more than a quarter of a million people across west Suffolk. We care for,
treat and support people in hospital, at home and in various community
settings.
The
West Suffolk Hospital in Bury St Edmunds provides acute and secondary care
services (emergency department, maternity and neonatal services, day surgery
unit, eye treatment centre, Macmillan unit and children's ward). It has 500+
beds and is a partner teaching hospital of the University of Cambridge.
Adult
and paediatric community services, provided in collaboration with West Suffolk
Alliance partners, include a range of nursing, therapy, specialist, and ongoing
temporary care and rehabilitation, some at our Newmarket Community Hospital.
We
do our utmost to achieve outstanding clinical outcomes for patients and our
values of fairness, inclusivity, respect, safety and team work guide how we
work and behave as a team.
With
nearly 5,000 staff, from all over the world, we strive to make our organisation
a great place to work. Whatever your role or ambition, we want to help you be
the best you can be.
We
promote a diverse and inclusive community where everyones voice counts and you
can #BeKnown for whoever you are.
Join
us. What will you #BeKnown for?
Job description
Job responsibilities
Please see job description for full details.
Restaurant Services:
1.
Basic
preparation of food and beverages.
2.
The
safe use of catering equipment within area e.g. fryers, microwaves and small
ovens.
3.
Service
of food and beverages to customers.
4.
Cash
and payment card handling via a computerised Electronic Point of Sale unit.
5.
Fill,
clean and maintain beverage machines.
6.
Keep
all confectionary items, drinks etc. topped up during service.
7.
Maintain
cleanliness of the dining area, servery and all equipment in the
restaurant/café.
Patient services/kitchen:
1. Help
assemble meals for patients service.
2. Clear
and clean patient and staff meal trays using the waste disposal and conveyor
system.
3. Safe
Use of dishwashers, floor scrubbing machine and steam cleaner.
4. Manoeuvre
and clean meal trolleys within the kitchen area.
5. Pre wash
cooking tins and utensils by hand.
6. Clean
floors, tabling, dishwasher, conveyors and other equipment in the kitchen
foodservice areas.
7. Prepare
sandwiches and rolls for meal service in a safe
hygienic method using standard recipies for staff/visitors restaurant and
patients.
8. Assemble
food/beverage and crockery requirements for functions across the hospital site.
9. Help
maintain a quality service from the Trusts vending ensuring products are safe
to serve, machines are in clean working order and reporting any failures to a
senior member of staff.
10. To
assist with the collection and collation of patients menus.
11. Deliver
catering items and provisions to wards and other areas within the Trust,
maintaining stock control and completing relevant records of stock and
temperatures.
Communication and team working:
1. Communicate
with customers within catering outlets (customers can be staff, patients &
visitors)/ nurses coming to collect items for wards/general porters/engineers/office
staff. Take messages if necessary to give to supervisors or other members of
staff.
2. Liaise
with cooks regarding special dietary requirements.
3. To
have a basic understanding of dietary needs of patients and visitors to the
Trust.
4. To
have a understanding of allergens and the risks they may cause to patients and
visitors.
5. Work
either alone or as part of a team to carry out the job purpose.
6. Attend
group meetings.
7. Report
breakdown of equipment, health & safety issues, general problems to
supervisory staff.
Job description
Job responsibilities
Please see job description for full details.
Restaurant Services:
1.
Basic
preparation of food and beverages.
2.
The
safe use of catering equipment within area e.g. fryers, microwaves and small
ovens.
3.
Service
of food and beverages to customers.
4.
Cash
and payment card handling via a computerised Electronic Point of Sale unit.
5.
Fill,
clean and maintain beverage machines.
6.
Keep
all confectionary items, drinks etc. topped up during service.
7.
Maintain
cleanliness of the dining area, servery and all equipment in the
restaurant/café.
Patient services/kitchen:
1. Help
assemble meals for patients service.
2. Clear
and clean patient and staff meal trays using the waste disposal and conveyor
system.
3. Safe
Use of dishwashers, floor scrubbing machine and steam cleaner.
4. Manoeuvre
and clean meal trolleys within the kitchen area.
5. Pre wash
cooking tins and utensils by hand.
6. Clean
floors, tabling, dishwasher, conveyors and other equipment in the kitchen
foodservice areas.
7. Prepare
sandwiches and rolls for meal service in a safe
hygienic method using standard recipies for staff/visitors restaurant and
patients.
8. Assemble
food/beverage and crockery requirements for functions across the hospital site.
9. Help
maintain a quality service from the Trusts vending ensuring products are safe
to serve, machines are in clean working order and reporting any failures to a
senior member of staff.
10. To
assist with the collection and collation of patients menus.
11. Deliver
catering items and provisions to wards and other areas within the Trust,
maintaining stock control and completing relevant records of stock and
temperatures.
Communication and team working:
1. Communicate
with customers within catering outlets (customers can be staff, patients &
visitors)/ nurses coming to collect items for wards/general porters/engineers/office
staff. Take messages if necessary to give to supervisors or other members of
staff.
2. Liaise
with cooks regarding special dietary requirements.
3. To
have a basic understanding of dietary needs of patients and visitors to the
Trust.
4. To
have a understanding of allergens and the risks they may cause to patients and
visitors.
5. Work
either alone or as part of a team to carry out the job purpose.
6. Attend
group meetings.
7. Report
breakdown of equipment, health & safety issues, general problems to
supervisory staff.
Person Specification
Qualifications
Essential
- Basic food hygiene certificate or commitment to achieve within a set timeframe
- Level 1 qualification or equivalent in both Maths and English
Experience
Essential
- Understanding of HACCP, COSSH and Health and Safety legislation
- Dealing with cash and card payments
Desirable
- Previous catering experience
Skills & Abilities
Essential
- Good customer care and communication skills
- Able to work either alone or as part of a team
- Attention to detail
- Able to work under pressure
Personal Qualities
Essential
- Able to work without supervision.
- Self-motivated.
- Adaptable to change.
- Able to work in a hospital ward environment.
- Flexible approach to working hours and duties.
- Good attendance and time keeping.
Desirable
- Interest in cooking/catering
Person Specification
Qualifications
Essential
- Basic food hygiene certificate or commitment to achieve within a set timeframe
- Level 1 qualification or equivalent in both Maths and English
Experience
Essential
- Understanding of HACCP, COSSH and Health and Safety legislation
- Dealing with cash and card payments
Desirable
- Previous catering experience
Skills & Abilities
Essential
- Good customer care and communication skills
- Able to work either alone or as part of a team
- Attention to detail
- Able to work under pressure
Personal Qualities
Essential
- Able to work without supervision.
- Self-motivated.
- Adaptable to change.
- Able to work in a hospital ward environment.
- Flexible approach to working hours and duties.
- Good attendance and time keeping.
Desirable
- Interest in cooking/catering
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospitals Nhs Trust
Hardwick Lane
Bury St. Edmunds
Suffolk
IP332QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)