Diabetes Healthcare Assistant - Band 3 - Diabetes

Job summary

The successful applicant will assist and support clinicians in the delivery of high quality, individualised, dignified and compassionate care to patients in an outpatient setting. Contributing to the effective running of the department by concentrating on tasks that directly support the needs of the patient and assists their journey, prioritising on patients as required.

To work under the supervision of a registered healthcare practitioner at all times, working within the parameters of their competence, communicating and documenting appropriate and relevant information to other members of the multidisciplinary team in a professional timely manner. The ability to work to a high standard at all times, influencing and role modelling patient centred care. This is a relatively new role within the department and we will strive to provide the opportunity to evolve this role to other aspects of diabetes nursing over time.

Main duties of the job

To assist in clinics, to support clinicians to ensure clinics are running effectively and provide quality care for our patients

Assist patients with mobility needs

To present self to patients, visitors in a pleasant and professional manner

Have full understanding of the patients optimum level of mobility and to assist with movement of patients through different care settings

Assist patients where necessary to achieve physical comfort

To aid patient during their time in outpatients, demonstrating awareness of each individuals privacy.

Contribute the day to day running of the department and support the needs of the patient journey

Undertake observations in clinic and chaperone

Ensure clinic paperwork is completed correctly

Support on reception as and when required

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?