Receptionist - Band 2 - Diagnostic Cardiology

Job summary

We are looking for a keen and committed individual to join our team in cardiology, providing administration support for the day-to-day running of the Diagnostic Cardiology Department, located in The West Suffolk Hospitals Cardiac Centre. Key aspects of this role include working closely with a variety of people and utilising the cardiology patient database to ensure smooth running of the diagnostic cardiology department.

It is an exciting time in the hospital as a new dedicated Cardiac Centre has recently opened. This has provided diagnostic cardiology with a state of the art department, alongside the cardiac ward and brand new angiography lab.

West Suffolk NHS Foundation Trust is a prestigious centre of global digital excellence, after it was identified as one of the countrys 26 most digitally advanced trusts.

The Cardiology department is a small, friendly department and are very proud of the quality of services we offer. Our Cardiology Department staff consists of a mix of cardiac physiologists, cardiographers, assistant technical officers and admin support staff.

To arrange a visit to the department or for more information, please contact Chris Pidgeon or Anna Clapton (Principal Physiologists): email christopher.pidgeon@wsh.nhs.uk or telephone 01284 712536.

Main duties of the job

The successful applicant will join the Clerical and Administrative team within the Diagnostic Cardiology Department. As a member of the Diagnostic Cardiology Team, the applicant will support the administrative functions within the team, and all other linked areas e.g. Wards, Clinics and the catheter lab.

The role has a particular focus on patient communication and interactions, so it is essential that the applicant has experience with patient or customer facing roles. This role will, on occasion, involve other departmental administration duties, including providing cover for other administrative staff, performing duties such as booking appointments.

In the performance of duties, the post holder will be required to liaise with medical and nursing staff and other departments across West Suffolk NHS Foundation Trust as necessary.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?