Job summary
We are seeking a Ward Manager for our newly established
Virtual Ward programme. This is an
exciting role providing clinical leadership to support management of patients
on the Virtual Ward and further development of the Virtual Ward model in line
with local and national strategy.
NHS England and NHS Improvement have appointed all
integrated care systems (ICSs) to extend or introduce for the first time the
virtual ward model with an ambition for all systems to deliver virtual ward
capacity equivalent to 40 50 virtual wards beds per 100,000 population
(equivalent to the delivery of up to 24,000 virtual ward beds), by December
2023.
Virtual wards have multi-professional input from
consultants, specialist nurses, advanced care practitioners, pharmacist and a
wealth of other health and social care staff.
Whilst we a looking for someone with experience of working with multi-professional
teams, and with strong leadership and communication skills, this provides candidates
with an exciting opportunity to develop new skills and help shape, develop, and
expand clinical pathways that directly benefit patient care.
A link to a video of a virtual ward at West Suffolk Hospital
and the Norfolk and Norwich University hospital to provide some relevant
context can be viewed here.
https://www.youtube.com/watch?v=Ga6UV3pKf-0
https://youtu.be/1dxHT_QuDxM
Main duties of the job
The role of the virtual ward manager is to coordinate the
care of patients on the virtual ward pathways through efficient leadership and coordination
of the multidisciplinary team to provide safe, effective care to patients. The post holder will be expected to work collaboratively
with acute and community and services.
West Suffolk the Virtual Ward went live in late November 2022 and provides specialist led care for a variety of patients including those with respiratory conditions, frailty, acute kidney injury and heart failure. There is anticipated expansion into a few other areas during 2023/24 and a plan to increase both capacity and occupancy. This care is provided to them in the comfort of their own homes using an advanced personal remote monitoring platform, enabling them to safely leave hospital sooner or not come into hospital at all.
About us
#BeKnown
at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to
more than a quarter of a million people across west Suffolk. We care for,
treat and support people in hospital, at home and in various community
settings.
The
West Suffolk Hospital in Bury St Edmunds provides acute and secondary care
services (emergency department, maternity and neonatal services, day surgery
unit, eye treatment centre, Macmillan unit and children's ward). It has 500+
beds and is a partner teaching hospital of the University of Cambridge.
Adult
and paediatric community services, provided in collaboration with West Suffolk
Alliance partners, include a range of nursing, therapy, specialist, and ongoing
temporary care and rehabilitation, some at our Newmarket Community Hospital.
We
do our utmost to achieve outstanding clinical outcomes for patients and our
values of fairness, inclusivity, respect, safety and team work guide how we
work and behave as a team.
With
nearly 5,000 staff, from all over the world, we strive to make our organisation
a great place to work. Whatever your role or ambition, we want to help you be
the best you can be.
We
promote a diverse and inclusive community where everyones voice counts and you
can #BeKnown for whoever you are.
Join
us. What will you #BeKnown for?
Job description
Job responsibilities
Please see Job Description for full details.
Main duties include:
Lead and manage a Multi-disciplinary Team to ensure the
day-to-day delivery of high-quality care for those patients admitted to the
Virtual Ward. This role will include working across the wider health system to
ensure the delivery of proactive management of this group of patients.
Provision line management and support for the virtual ward
nursing team as well as the ward administrator ensuring that they are
appropriated tasked and supported to provide effective care for all patients on
the virtual ward.
Coordination of the virtual ward MDT meetings ensuring right
representation is present for the cohort of patients being discussed.
Liaison with colleagues in primary and secondary care,
collaboratively working with therapies and community services to ensure the
right input and the right time to maximise patient care.
To communicate effectively with patients and their families
to support their care on the virtual ward.
Taking a key role in the development of the virtual ward
using research and quality improvement practices
Job description
Job responsibilities
Please see Job Description for full details.
Main duties include:
Lead and manage a Multi-disciplinary Team to ensure the
day-to-day delivery of high-quality care for those patients admitted to the
Virtual Ward. This role will include working across the wider health system to
ensure the delivery of proactive management of this group of patients.
Provision line management and support for the virtual ward
nursing team as well as the ward administrator ensuring that they are
appropriated tasked and supported to provide effective care for all patients on
the virtual ward.
Coordination of the virtual ward MDT meetings ensuring right
representation is present for the cohort of patients being discussed.
Liaison with colleagues in primary and secondary care,
collaboratively working with therapies and community services to ensure the
right input and the right time to maximise patient care.
To communicate effectively with patients and their families
to support their care on the virtual ward.
Taking a key role in the development of the virtual ward
using research and quality improvement practices
Person Specification
Experience
Essential
- Relevant experience at Band 6
- Awareness and understanding of local and National priorities in relation to Nursing
- Awareness and understanding of local and National priorities in relation to integration
- Ability to direct and co-ordinate programmes of care working
- collaboratively and autonomously
Desirable
- Experience at band 7 nurse level
- Experience of leading a DN team
-
- Management of complex patients / people with long term conditions
- Experience of working autonomously
- Understanding and knowledge of the Health and Social Care Act
Skills and Abilities
Essential
- Able to discuss knowledgeably current and proposed developments within the speciality
- Ability to influence and enhance patient care
- Evidence of practice development projects
- Demonstrates clinical credibility to meet demands of role
- Knowledge of IT systems and computer literate
- Act as role model
- Provide expert advice to team
- Ability to critically analyse relevant information
- Understanding of professional issues
- Understanding of budget & resource management
- Recruitment, Retention, Interview and Appraisal skills
- Understanding of Band 7 role with a vision for the development of this role
- Work in partnership with Alliance partners to deliver seamless care to patients and develop service
- Work within the Alliance to identify and drive service developments and improvements
- Implementation of change to promote high quality outcomes for the locality
- Ability to Travel to rural locations to meet the needs of the post
- Ability to self-manage and prioritise
- Excellent communication skills (detail re complex situations)
- Health Coaching skills or willingness to undertake
Qualifications
Essential
- NMC Registered Nurse
- Evidence of post basic continuing professional development
- Teaching/Mentoring Qualification
- Degree
- Evidence of continuing professional development
Desirable
- ALS/EPLS
- Masters Degree
- District Nurse Qualification
- Specific management qualification
- Non-medical prescribing qualification
- V300 non-medical prescribing qualification
Personal Qualities
Essential
- Has initiative and innovation
- Punctual and reliable
- Team Player
- Role model
- Leadership skills
- Effective communication skills
- Organisational skills
- Calm under pressure
- Commitment to delivering high quality service
- Ability to show empathy and compassion to patients and relatives
- Approachable and supportive
Person Specification
Experience
Essential
- Relevant experience at Band 6
- Awareness and understanding of local and National priorities in relation to Nursing
- Awareness and understanding of local and National priorities in relation to integration
- Ability to direct and co-ordinate programmes of care working
- collaboratively and autonomously
Desirable
- Experience at band 7 nurse level
- Experience of leading a DN team
-
- Management of complex patients / people with long term conditions
- Experience of working autonomously
- Understanding and knowledge of the Health and Social Care Act
Skills and Abilities
Essential
- Able to discuss knowledgeably current and proposed developments within the speciality
- Ability to influence and enhance patient care
- Evidence of practice development projects
- Demonstrates clinical credibility to meet demands of role
- Knowledge of IT systems and computer literate
- Act as role model
- Provide expert advice to team
- Ability to critically analyse relevant information
- Understanding of professional issues
- Understanding of budget & resource management
- Recruitment, Retention, Interview and Appraisal skills
- Understanding of Band 7 role with a vision for the development of this role
- Work in partnership with Alliance partners to deliver seamless care to patients and develop service
- Work within the Alliance to identify and drive service developments and improvements
- Implementation of change to promote high quality outcomes for the locality
- Ability to Travel to rural locations to meet the needs of the post
- Ability to self-manage and prioritise
- Excellent communication skills (detail re complex situations)
- Health Coaching skills or willingness to undertake
Qualifications
Essential
- NMC Registered Nurse
- Evidence of post basic continuing professional development
- Teaching/Mentoring Qualification
- Degree
- Evidence of continuing professional development
Desirable
- ALS/EPLS
- Masters Degree
- District Nurse Qualification
- Specific management qualification
- Non-medical prescribing qualification
- V300 non-medical prescribing qualification
Personal Qualities
Essential
- Has initiative and innovation
- Punctual and reliable
- Team Player
- Role model
- Leadership skills
- Effective communication skills
- Organisational skills
- Calm under pressure
- Commitment to delivering high quality service
- Ability to show empathy and compassion to patients and relatives
- Approachable and supportive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospitals Nhs Trust
Hardwick Lane
Bury St. Edmunds
Suffolk
IP33 2QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
