Job summary
The stroke service achieved highest SSNAP (Sentinel Stroke National Audit Programme) numerical score of any Acute Admitting Stroke Unit in England, Wales & Northern Ireland for Oct-Dec quarter. We provide excellent standard stroke care, consistently achieving 'A' rating for the last 19 consecutive reporting periods since April 2018.
The stroke department prides itself on the excellent stroke care it gives to patients.
We have also been shortlisted for the HSJ Award - Using data to drive and improve patient care & outcomes.
We provide 7 day a week specialist emergency response for all stroke and TIA patients, with the expert assessment, care, and interventions that they require.
You will be involved in the day to day data collection, entry and administration, of stroke and TIA patient data, being the primary Clinical Data Administrator for the Stroke Team.
We will support you with a training programme to ensure you have the knowledge and skills required to undertake all aspects of the role.
Main duties of the job
You will be expected to collect, interpret, and collate stroke and TIA data with a degree of accuracy, within strict deadlines. This will involve working closely with members of the stroke multidisciplinary team.
You are expected to be involved with the database training and education to members of stroke team, AHP's and other staff when required.
If you have excellent IT skills, can work to a high level of accuracy, and wish to expand your knowledge in stroke, then we would love you to apply.
If you have the necessary skills, experience, and qualities to help us to put patients first, please contact Karen Hurst, Stroke Data Systems Manager.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Key Job Responsibilities
- Collect, interpret and collate Stroke and TIA data with a high degree of accuracy, within strict deadlines, under the supervision of the SDSM.
- Manage the administration of the daily TIA Clinic, and collection of TIA data.
- Work closely with all members of the Stroke MDT, and communicate with relevant staff groups as required within the Trust.
- In the absence of SDSM, liaise with external providers and Commissioners regarding metrics report requests.
- Liaise with software suppliers for the turnaround and resolution of any support queries raised ensuring they are logged and tracked appropriately.
- In absence of SDSM, discuss IT data/issues as necessary with the IT Department and third party support staff to identify and resolve problems
- Provide database training to members of the Stroke Team, AHPs and other staff when required.
- Under the supervision of SDSM, monitor the system housekeeping activities and ensure timely resolution of any queries raised with external providers.
- Demonstrate a flexible attitude and approach towards implementations and change.
- Be conversant with the Standard Operating Procedures to ensure correct use of the system ensuring all staff groups adhere to them.
- Modify the IT systems for new user requests, staff changes and training needs.
- Ensure excellent data quality and regularly liaise with the SDSM regarding issues arising.
- Attend Stroke Service and National Audit meetings as appropriate.
- Conduct other system administration activities as requested by the SDSM.
- Work between the Stroke Office and Stroke Unit daily in order to collect stroke patient data in a timely manner. Liaising with all clinical staff in a supportive and cooperative manner.
- Be conversant with stroke clinical definitions and be competent in understanding clinical information presented in patient notes.
- Provide analysis, validation and reporting of Stroke and TIA data as requested by the Stroke Service, Managers and Commissioners under the supervision of the SDSM.
- Undertake any necessary personal training that is required to fulfil the objectives of the post and enhance personal knowledge and development.
- Provision of administration support to Stroke Service.
- Work closely as required with external auditors under supervision of SDSM
- Ability to deal with telephone calls from members of the public regarding clinical enquiries in an appropriate manner.
Job description
Job responsibilities
Key Job Responsibilities
- Collect, interpret and collate Stroke and TIA data with a high degree of accuracy, within strict deadlines, under the supervision of the SDSM.
- Manage the administration of the daily TIA Clinic, and collection of TIA data.
- Work closely with all members of the Stroke MDT, and communicate with relevant staff groups as required within the Trust.
- In the absence of SDSM, liaise with external providers and Commissioners regarding metrics report requests.
- Liaise with software suppliers for the turnaround and resolution of any support queries raised ensuring they are logged and tracked appropriately.
- In absence of SDSM, discuss IT data/issues as necessary with the IT Department and third party support staff to identify and resolve problems
- Provide database training to members of the Stroke Team, AHPs and other staff when required.
- Under the supervision of SDSM, monitor the system housekeeping activities and ensure timely resolution of any queries raised with external providers.
- Demonstrate a flexible attitude and approach towards implementations and change.
- Be conversant with the Standard Operating Procedures to ensure correct use of the system ensuring all staff groups adhere to them.
- Modify the IT systems for new user requests, staff changes and training needs.
- Ensure excellent data quality and regularly liaise with the SDSM regarding issues arising.
- Attend Stroke Service and National Audit meetings as appropriate.
- Conduct other system administration activities as requested by the SDSM.
- Work between the Stroke Office and Stroke Unit daily in order to collect stroke patient data in a timely manner. Liaising with all clinical staff in a supportive and cooperative manner.
- Be conversant with stroke clinical definitions and be competent in understanding clinical information presented in patient notes.
- Provide analysis, validation and reporting of Stroke and TIA data as requested by the Stroke Service, Managers and Commissioners under the supervision of the SDSM.
- Undertake any necessary personal training that is required to fulfil the objectives of the post and enhance personal knowledge and development.
- Provision of administration support to Stroke Service.
- Work closely as required with external auditors under supervision of SDSM
- Ability to deal with telephone calls from members of the public regarding clinical enquiries in an appropriate manner.
Person Specification
Education & Qualification
Essential
- GCSE or equivalent in Mathematics and English
- Competent in using EXCEL and all Office Systems
Desirable
Experience & Knowledge
Essential
- Data inputting for a variety of systems
- Knowledge and understanding of data procedures
- Experience of communicating at all levels
- Experience in medical audit or IT
- Delivery of training
Desirable
- Knowledge of clinical governance framework
- NHS Experience
Skills & Abilities
Essential
- Good IT skills, knowledge of Windows, web applications, Word, Excel
- Numeric and analytical data skills
- Good presentation skills
- Good written & verbal communication skills
- Good organisational skills
- Ability to achieve objectives within a changing environment
- Knowledge of medical terminology, abbreviations and drug names
Desirable
- Clinical audit knowledge
- Stroke Specific clinical knowledge
Personal Qualities
Essential
- Professional attitude to work
- Good interpersonal and communication skills
- Excellent attention to accuracy and detail
- Able to work on own initiative
- Team player
- Calm under pressure
- Ability to prioritise
- Commitment to delivering high quality service
- Time management skills
- Ability to travel to other locations to meet the needs of the service
Person Specification
Education & Qualification
Essential
- GCSE or equivalent in Mathematics and English
- Competent in using EXCEL and all Office Systems
Desirable
Experience & Knowledge
Essential
- Data inputting for a variety of systems
- Knowledge and understanding of data procedures
- Experience of communicating at all levels
- Experience in medical audit or IT
- Delivery of training
Desirable
- Knowledge of clinical governance framework
- NHS Experience
Skills & Abilities
Essential
- Good IT skills, knowledge of Windows, web applications, Word, Excel
- Numeric and analytical data skills
- Good presentation skills
- Good written & verbal communication skills
- Good organisational skills
- Ability to achieve objectives within a changing environment
- Knowledge of medical terminology, abbreviations and drug names
Desirable
- Clinical audit knowledge
- Stroke Specific clinical knowledge
Personal Qualities
Essential
- Professional attitude to work
- Good interpersonal and communication skills
- Excellent attention to accuracy and detail
- Able to work on own initiative
- Team player
- Calm under pressure
- Ability to prioritise
- Commitment to delivering high quality service
- Time management skills
- Ability to travel to other locations to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
