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James Paget University Hospitals NHS Foundation Trust

Healthcare Assistant

The closing date is 26 March 2026

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Job summary

We are hiring Band 2 Healthcare Assistants

Healthcare Assistant at James Paget University Hospital provide a range of personal care and delegated clinical duties under the guidance of a registered healthcare professional.

Working as part of a multidisciplinary team our Healthcare Assistant's or Senior Healthcare Assistant's undertake high quality, caring and compassionate care, containing to the delivery of a high quality healthcare to patients.

The HCA role is a great entry-point into an NHS career - many of our Healthcare Assistants go on to complete further training to develop their skills and further their career.

As HCA with no previous experience in care, a band 2 will provide an opportunity of progression to band 3 SHCA once training competencies are attained, as long as you have your qualification's in Maths, English or Health and Social Care

In this busy environment, roles vary depending on the type of area you work in. For example, working as a healthcare assistant on a ward is very different to working as an HCA in outpatient areas.

IF YOU REQUIRE SPONSORSHIP PLEASE DO NOT APPLY AND IF YOU HAVE APPLIED BEFORE THEN ALSO PLEASE DO NOT APPLY

Main duties of the job

Key duties and responsibilities

Working under the direction of a Registered Health Care Professional, HCAs participate in the clinical care provided to patients, prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role. Specific duties and responsibilities include;

  • Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
  • Assist patients with personal hygiene, toileting and use of continence aids
  • Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity
  • Developing positive relationships with parents, families and carers
  • Be aware of the patient's needs - emotional, social, physical, and cultural. Respect privacy, dignity and beliefs.
  • Acts in a way that supports equality and diversity values.
  • Work as part of the team in a co-operative, professional and constructive manner.
  • Maintain confidentiality at all times
  • Report any information regarding the wellbeing of the patients to the Registered Health Care Professional in a timely manner.
  • Manage and organise time and activities to support and meet the needs of individuals
  • To empower patients and their families to make their own decisions about health and choices.

PLEASE SEE THE ATTACHED JD & PS FOR ALL OF THE DUTIES

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

As a key member of the team you will be allocated on a shift by shift basis to work and support ward based colleagues in areas where staffing and, or patient acuity/dependency risk assessments indicate that help is required.

As a Healthcare Assistant you will be supported through the Care Certificate and dedicated enhanced supervision and engagement training - induction will include working across a range of specialities.

To fulfil the needs of service delivery to patients/service users and in line with our current team of clinicians, the post holder will work as part of a flexible rota over seven days a week, which will include working evenings, weekends and Bank Holidays.

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

177-EMER-7863718

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA


Job description

Job responsibilities

Care

All patients should receive care to the highest standard. Duties include and encourage:

1. To assist the patient with all aspects of personal hygiene as and when required.

2. To allow the patient a choice in the selection of clothing and assist as appropriate.

3. To ensure privacy, respect and dignity at all times.

4. To support the vision and role model of a Care Maker.

Job description

Job responsibilities

Care

All patients should receive care to the highest standard. Duties include and encourage:

1. To assist the patient with all aspects of personal hygiene as and when required.

2. To allow the patient a choice in the selection of clothing and assist as appropriate.

3. To ensure privacy, respect and dignity at all times.

4. To support the vision and role model of a Care Maker.

Person Specification

Qualifications

Essential

  • GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent
  • Care Certificate or willingness to undertake

Desirable

  • NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support

Experience and Knowledge

Essential

  • Experience of working in a health, social or residential care setting
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team
  • Ability to work with staff from a diverse range of backgrounds

Desirable

  • Previous care experience within an NHS environment

Skills and Knowledge

Essential

  • Ability to support patients and families
  • Plan and prioritise own workload
  • Confidence to work flexibly and to challenge established ways of working and organisational structures.
  • Demonstrate the promotion of equality, diversity and rights of others
  • Ability to complete patient records in accordance with policies and procedures
  • Computer keyboard skills
Person Specification

Qualifications

Essential

  • GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent
  • Care Certificate or willingness to undertake

Desirable

  • NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support

Experience and Knowledge

Essential

  • Experience of working in a health, social or residential care setting
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team
  • Ability to work with staff from a diverse range of backgrounds

Desirable

  • Previous care experience within an NHS environment

Skills and Knowledge

Essential

  • Ability to support patients and families
  • Plan and prioritise own workload
  • Confidence to work flexibly and to challenge established ways of working and organisational structures.
  • Demonstrate the promotion of equality, diversity and rights of others
  • Ability to complete patient records in accordance with policies and procedures
  • Computer keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

Hayley Kitchen

hayley.kitchen@jpaget.nhs.uk

01493452001

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

177-EMER-7863718

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA


Supporting documents

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