James Paget University Hospitals NHS Foundation Trust

Personal Assistant to Divisional Operations Director

The closing date is 09 March 2026

Job summary

An exciting opportunity has arisen for a motivated and ambitious candidate to join the Surgical Management Team as a Personal Assistant to the Divisional Operations Director & Lead Nurse. You will work closely with the Division of Surgery's Leadership Team and assist in the delivery of internal and external quality standards.

Main duties of the job

Summary of Post:

Act as a first point of contact for enquiries relating to the Division.
Planning and coordination of the Divisional Director's & Lead Nurse's diary.
Managing correspondence and paperwork, including pay forms and annual leave including appropriate filing.
Plan and coordinate meetings for the Divisional Leadership Team.
Arranging and taking minutes at Divisional and associated meetings as necessary.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

24 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

177-ELEC-7800689

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA

Job description

Job responsibilities

For a detailed overview of the main duties of the job, please refer to the attached Job Description and Person Specification.

Job description

Job responsibilities

For a detailed overview of the main duties of the job, please refer to the attached Job Description and Person Specification.

Person Specification

Education and Qualifications

Essential

Recognised secretarial/administrative qualifications
RSA 3 Typing/Word Processing or equivalent as minimum criteria

Knowledge and Experience

Essential

Relevant and significant experience working at a senior level for a Director or other senior individual including diary management and formal minute taking to a high standard
Evidence of self-development or training in administration and or/office practices
Used to working across a range of activities
Fully conversant with MS Office applications (Word, Powerpoint, Excel and Outlook)

Desirable

Excellent awareness of the terminology used within the health system
Knowledge of the NHS

Skills, Abilities and Competencies

Essential

Excellent organisational skills and ability to use own initiative
Strong written and verbal communication skills with ability to work as a team player and build strong networks to resolve issues and to seek help when required
Proven experience in the management of meetings including preparation and forward planning, effective minute taking and swift transcription, recording of action points and tracking completion
Ability to produce accurate, high quality work at speed and to strict deadlines
Experience of managing highly confidential information in a professional and restricted manner
A high degree of motivation and flexibility
Decision making skills including negotiation and persuasion skills
Discreet and reliable

Behavioural Qualities

Essential

Courteous and Respectful
Kind and Helpful
Responsive Communication
Effective and Professional

Person Specification

Education and Qualifications

Essential

Recognised secretarial/administrative qualifications
RSA 3 Typing/Word Processing or equivalent as minimum criteria

Knowledge and Experience

Essential

Relevant and significant experience working at a senior level for a Director or other senior individual including diary management and formal minute taking to a high standard
Evidence of self-development or training in administration and or/office practices
Used to working across a range of activities
Fully conversant with MS Office applications (Word, Powerpoint, Excel and Outlook)

Desirable

Excellent awareness of the terminology used within the health system
Knowledge of the NHS

Skills, Abilities and Competencies

Essential

Excellent organisational skills and ability to use own initiative
Strong written and verbal communication skills with ability to work as a team player and build strong networks to resolve issues and to seek help when required
Proven experience in the management of meetings including preparation and forward planning, effective minute taking and swift transcription, recording of action points and tracking completion
Ability to produce accurate, high quality work at speed and to strict deadlines
Experience of managing highly confidential information in a professional and restricted manner
A high degree of motivation and flexibility
Decision making skills including negotiation and persuasion skills
Discreet and reliable

Behavioural Qualities

Essential

Courteous and Respectful
Kind and Helpful
Responsive Communication
Effective and Professional

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston-On-Sea

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)