James Paget University Hospitals NHS Foundation Trust

Digital Workforce Support Officer

The closing date is 01 March 2026

Job summary

Digital Workforce (eRoster/Temporary Staffing) Support Officer

Are you looking to make a difference and would relish a challenge in an exciting and fast paced department?

The Digital Workforce Team is looking for an energetic and enthusiastic Support Officer to support the ongoing delivery of the Digital Workforce Programme - focusing particularly within our eRoster and Temporary Staffing Team.

Main duties of the job

Digital Workforce Programme

The Programme is ever changing, fast paced and high profile, which means we are looking to expand our team with a dynamic and proactive individual who has a proven track record in an administrative support role.

You must have excellent time management, communication and interpersonal skills to work with a wide range of internal and external stakeholders.

If you have the ability to be proactive, organised and work alongside a variety of stakeholders then we'd love to hear from you.

About us

As a Digital Workforce (eRoster/Temporary Staffing) Support Officer you will be given the opportunity to learn about eRoster & Temporary Staffing.

Duties include managing the day day operations within the office, taking phone calls and providing support to our dynamic and hard working bank staff as well as working closely with clinical and corporate colleagues.

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

177-CORP-7769849

Job locations

James Paget University Hospitals

Lowestoft Road

Gorleston on Sea

NR31 6LA


Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Education and Qualifications

Essential

  • Good standard of higher education, including GCSE level or equivalent in Maths and English Language

Desirable

  • Level 3 qualification in Administration or Project Management

Experience and Knowledge

Essential

  • Experience of providing a service to customers
  • Experience of using electronic systems
  • Experience of working in a team

Desirable

  • Previous IT experience supporting project implementation

Skills, Abilities and Competencies

Essential

  • Good organisational skills
  • Ability to prioritise own workload
  • Ability to communicate effectively using a variety of media
Person Specification

Education and Qualifications

Essential

  • Good standard of higher education, including GCSE level or equivalent in Maths and English Language

Desirable

  • Level 3 qualification in Administration or Project Management

Experience and Knowledge

Essential

  • Experience of providing a service to customers
  • Experience of using electronic systems
  • Experience of working in a team

Desirable

  • Previous IT experience supporting project implementation

Skills, Abilities and Competencies

Essential

  • Good organisational skills
  • Ability to prioritise own workload
  • Ability to communicate effectively using a variety of media

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals

Lowestoft Road

Gorleston on Sea

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals

Lowestoft Road

Gorleston on Sea

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

eRoster & Temporary Staffing Manager

David Hewitt

david.hewitt@jpaget.nhs.uk

01493453666

Details

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

177-CORP-7769849

Job locations

James Paget University Hospitals

Lowestoft Road

Gorleston on Sea

NR31 6LA


Supporting documents

Privacy notice

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