James Paget University Hospitals NHS Foundation Trust

Ward Clerk - Emergency Care

The closing date is 27 February 2026

Job summary

Ward Clerk - Permanent Post

2x Positions - Part Time, 30 hours per week

Enthusiastic and self motivated individuals are required to provide clerical and administration cover across all Acute Medical Wards.

The successful applicants will hold excellent communication skills with the ability to interact professionally with patients, relatives and other staff groups as well as the ability to work under pressure in busy clinical environments. Extensive previous experience in an administrative or role which includes face to face working with the general public is also an essential requirement.

Main duties of the job

To provide clerical and administrative support to clinical staff within all ward, unit or departmental areas within the Emergency Care, according to service needs. Initially within the Escalation Ward Area.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

177-EMER-7764155

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

Some of the main job responsibilities are as mentioned below:

To provide the first point of contact for the ward, unit or department for all enquiries received from patients relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case.
To ensure that the patients notes are kept up to date and in good order.
To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure.
To be responsible for checking e discharge summaries following patients discharge/transfer e.g. follow up procedures or appointments.

If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

Job description

Job responsibilities

Some of the main job responsibilities are as mentioned below:

To provide the first point of contact for the ward, unit or department for all enquiries received from patients relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case.
To ensure that the patients notes are kept up to date and in good order.
To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure.
To be responsible for checking e discharge summaries following patients discharge/transfer e.g. follow up procedures or appointments.

If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

Person Specification

Skills

Essential

Good communication

Experience

Essential

A minimum of 6 months administration experience or face to face working with the general public and clinical teams

Qualifications

Essential

4 GCSE's Grade D or above including Mathematics and English or equivalent e.g. Level 2 literacy and numeracy qualifications

Person Specification

Skills

Essential

Good communication

Experience

Essential

A minimum of 6 months administration experience or face to face working with the general public and clinical teams

Qualifications

Essential

4 GCSE's Grade D or above including Mathematics and English or equivalent e.g. Level 2 literacy and numeracy qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)