James Paget University Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 12 February 2026

Job summary

1 x 27.5 hours fixed term post

We have an exciting opportunity for a Band 3 Medical Administrator/Secretary to join our friendly General Surgery Medical Secretarial team within the Division of Surgery. This role is ideal for a candidate who is compassionate and would like to make a positive difference to patient experience. Whilst not a hands on patient role this position enables the post holder to speak with patients on a daily basis and improve hospital waiting times by working effectively and efficiently.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a supportive and dynamic team. The role entails supporting your own allocated clinicians on a day-to-day basis, as well as undertaking tasks with the wider team. It is essential that the successful applicant has the ability to type to a high standard and a desire to develop and learn new skills and competencies.

Applicants must be organised, a team player, have the ability to work under their own initiative and be able to prioritise a competing workload. Whilst experience in a medical secretary role is preferred, it is not essential. Full training and support would be required to the candidate who has the skills and qualities required for the role.

About us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

177-ELEC-7739500

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling theatre operating lists, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines.

If you are interested in applying for this role, please see Job Description and Person Specification for further details.

Job description

Job responsibilities

If you are interested in applying for this role, please see Job Description and Person Specification for further details.

Person Specification

Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification

Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Customer care skills including diplomacy and sensitivity
Ability to input data accurately and efficiently
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or Trust.

Person Specification

Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification

Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Customer care skills including diplomacy and sensitivity
Ability to input data accurately and efficiently
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)