James Paget University Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 11 January 2026

Job summary

An exciting opportunity has arisen within the Division of Medicine, Medical Administration Department, where applications are now invited for a Medical Secretary (Band 3). The position is a full time position for 37.5 hours per week and will be based in the Cardiology Department.

This is a highly diverse, demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven secretarial experience with experience in audio typing.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. The Cardiology team consists of Consultants, Specialty Doctors, Cardiology Specialist Nurses, Booking Coordinators and Receptionists.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

177-EMER-7656048

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Knowledge of medical terminology/AMSPAR qualification
Good general standard of literacy and numeracy

Experience

Essential

Previous digital/audio typing experience
Secretarial experience in a clinical environment
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook and Excel
Working knowledge and experience of using NHS systems

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Customer care skills including diplomacy and sensitivity
Ability to input data accurately and efficiently
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or trust

Behavioural Qualities

Essential

Flexible approach to constantly changing work priorities
Maintain calm approach under pressure during stressful situations
Trust Values and Behaviours

Person Specification

Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Knowledge of medical terminology/AMSPAR qualification
Good general standard of literacy and numeracy

Experience

Essential

Previous digital/audio typing experience
Secretarial experience in a clinical environment
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook and Excel
Working knowledge and experience of using NHS systems

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Customer care skills including diplomacy and sensitivity
Ability to input data accurately and efficiently
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or trust

Behavioural Qualities

Essential

Flexible approach to constantly changing work priorities
Maintain calm approach under pressure during stressful situations
Trust Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)