James Paget University Hospitals NHS Foundation Trust

Clinical Operations Director

The closing date is 13 January 2026

Job summary

About the RoleAre you an experienced leader with a passion for clinical transformation and operational excellence? We are seeking a dynamic Clinical and Operations Director to lead the development and delivery of the Target Operating Model (TOM) for a major capital project within the Norfolkand Waveney Healthcare system. This is a unique opportunity to shape the future of care across the Norfolk and Waveney University Hospitals Group (NWUHG), supporting the New Hospital Programme (NHP) at both Queen Elizabeth Hospital and James Paget University Hospital.You will provide strategic leadership and assurance for a range of projects and co-dependencies, ensuring our estate aligns with future clinical and professional needs and meets Hospital 2.0 standards. The role requires a strong background in NHS clinical transformation, excellentleadership skills, and the ability to work collaboratively with senior stakeholders, including clinical and operational staff, system partners, ICB, NHSE, and NHP.

Join us and help deliver a new era of healthcare for Norfolk and Waveney

Main duties of the job

Key ResponsibilitiesLead the clinical and operational transformation across the programme, assuring delivery of an integrated TOM aligned to Hospital 2.0 strategic objectivesManage programme and scheme resources across both sites through matrix management, ensuring alignment with group transformation and ICB objectives.Directly manage workstream leads for clinical transformation, operations, digital, and workforce, maintaining strong links with group functions.Engage and co-design with a broad range of partners, stakeholders, and service users, Providing expert advice to executive and board forums.Oversee the development of the TOM for the New QEH and Future Paget, ensuringalignment with NHP guidance and group clinical strategy.Support business case development, ensuring requirements are met at group, NHP/NHSE, and local levels.Lead on investment objectives, critical success factors, and monitor progress.Plan and manage collaboration between clinical and operational teams to ensure seamless service integration in the new hospital model of care.Deputise for the Programme Director as required.

Please refer to Job Description/Person Spec for further details

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

What We OfferThe chance to play a pivotal role in shaping the future of healthcare across two major hospital sites.Opportunities for professional development and to work at the forefront of NHS transformation.A supportive, innovative, and collaborative working environment.

Details

Date posted

23 December 2025

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience Band 9 (subject to evaluation)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

177-CORP- 7685351

Job locations

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston

Great Yarmouth

NR31 6LA


Job description

Job responsibilities

Please refer to Job Description/Person Spec & advert documents attached.___________________________________________________________________________________

Job description

Job responsibilities

Please refer to Job Description/Person Spec & advert documents attached.___________________________________________________________________________________

Person Specification

Qualifications

Essential

  • A Master's degree or relevant certification and experience including management training or qualification.

Experience

Essential

  • Experience in managing large-scale transformation projects within the NHS involving clinical services.

Skills

Essential

  • Proficient in project management methodologies, tools, and software.
Person Specification

Qualifications

Essential

  • A Master's degree or relevant certification and experience including management training or qualification.

Experience

Essential

  • Experience in managing large-scale transformation projects within the NHS involving clinical services.

Skills

Essential

  • Proficient in project management methodologies, tools, and software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Group Chief Delivery Officer/Deputy Chief Exec

Jo Segasby

joanne.segasby@jpaget.nhs.uk

01493452452

Details

Date posted

23 December 2025

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience Band 9 (subject to evaluation)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

177-CORP- 7685351

Job locations

Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston

Great Yarmouth

NR31 6LA


Supporting documents

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