James Paget University Hospitals NHS Foundation Trust

Spinal Medical Secretary

The closing date is 04 January 2026

Job summary

We have an exciting opportunity for a Band 3 Medical Secretary to join our Pain and Spinal Medical Secretarial team within the Division of Surgery.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

15 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

177-ELEC-7613259

Job locations

James Paget University Hospital NHS Foundation Trust

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

Job description

Job responsibilities

Person Specification

Education & Qualifications

Essential

Typing qualification to RSA II or equivalent
Knowledge of medical terminology/AMSPAR qualification
Good general standard of literacy and numeracy

Knowledge & Experience

Essential

Digital/audio typing experience
Secretarial experience in a clinical environment
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS system

Skills & Abilities

Essential

Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Person Specification

Education & Qualifications

Essential

Typing qualification to RSA II or equivalent
Knowledge of medical terminology/AMSPAR qualification
Good general standard of literacy and numeracy

Knowledge & Experience

Essential

Digital/audio typing experience
Secretarial experience in a clinical environment
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS system

Skills & Abilities

Essential

Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital NHS Foundation Trust

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital NHS Foundation Trust

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)