James Paget University Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 11 November 2025

Job summary

An exciting opportunity has arisen in the Division of Surgery, Women and Children, where applications are now invited for a Medical Secretary. The position is working full time but split between the Oral Surgery and Ophthalmology Departments

This is a highly diverse, demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience, and qualified to a minimum of RSA Stage III (or equivalent).

Main duties of the job

The successful candidate will be a confident, experienced medical secretary who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

Applicants must have a flexible approach to working practices; have excellent touch typing/word processing skills and the ability to work as part of a team. Knowledge of medical terminology is an essential requirement, as is secretarial experience in a clinical environment, as defined in the person specification along with excellent verbal and written communication skills.

The post-holder will be required to provide a highly efficient medical administrative service to the Oral Surgery and Ophthalmology Teams and will be required to possess knowledge and understanding of the Trust Access Policy, as they will be responsible for and oversee the RTT for the department in accordance with Trust guidelines.

Flexible working may be required in order to meet the needs of the service.

About us

You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. The clinical teams consists of Consultants, Specialty Doctors, Nursing teams, Booking Coordinators, Secretaries and Receptionists.

All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviours an essential part of their job role.

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

177-ELEC-7510540

Job locations

James Paget University Hospitals NHS Foundation Trust

Lowestoft Road

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Person Specification

Education and Qualifications

Essential

RSA III or equivalent
Knowledge of Medical Terminology / AMSPAR
GSCE or equivalent English and Maths

Behaviour

Essential

Flexible approach to constantly changing work priorities
Maintain calm approach under pressure during stressful situations
JPUH Values and Behaviours

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Ability to work on own initiative, prioritise work and consistently meet deadlines
Demonstrate good organisational skills
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or Trust.
Customer care skills including diplomacy and sensitivity

Experience and Knowledge

Essential

Previous digital/audio typing experience
Significant secretarial experience in a clinical environment
Experience of supervising/training junior administrative staff
Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
Working knowledge and experience of using NHS systems

Desirable

Similar role within NHS environment

Person Specification

Education and Qualifications

Essential

RSA III or equivalent
Knowledge of Medical Terminology / AMSPAR
GSCE or equivalent English and Maths

Behaviour

Essential

Flexible approach to constantly changing work priorities
Maintain calm approach under pressure during stressful situations
JPUH Values and Behaviours

Skills

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Ability to work on own initiative, prioritise work and consistently meet deadlines
Demonstrate good organisational skills
Ability to solve problems using analytical and judgemental skills
Ability to handle sensitive information without compromising confidentiality or Trust.
Customer care skills including diplomacy and sensitivity

Experience and Knowledge

Essential

Previous digital/audio typing experience
Significant secretarial experience in a clinical environment
Experience of supervising/training junior administrative staff
Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
Working knowledge and experience of using NHS systems

Desirable

Similar role within NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals NHS Foundation Trust

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospitals NHS Foundation Trust

Lowestoft Road

Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)