James Paget University Hospitals NHS Foundation Trust

Senior Sister/ Senior Charge Nurse

The closing date is 09 October 2025

Job summary

This is an exciting opportunity to join Day Care Unit. Do you have a positive and welcoming attitude? Are you polite, friendly and interested in people? An excellent opportunity has arisen for a Band 7 the Day Care Unit.

The unit has 21 trollies with a fast high turnover of patients all undergoing day surgery. We are seeking a dynamic Senior Sister / Senior Charge Nurse to lead our Day Care Unit (DCU), a fast-paced and evolving service that plays a vital role in delivering day surgery.

As Senior Sister/ Senior Charge Nurse, you will provide clinical leadership, operational oversight, and compassionate care within a multidisciplinary team. You will be instrumental in driving service development, ensuring high standards of patient safety, and fostering a culture of excellence and innovation.

Main duties of the job

- Lead the Day Care Unit and build successful links between key professionals to support and promote effective multi-disciplinary team working.

- To manage the department staff, ensuring the patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.

- Is wholly accountable for his / her practice in line with the NMC code of professional conduct and takes every reasonable opportunity to sustain and improve his / her knowledge and professional competence

- To communicate effectively and efficiently and liaise with other members of the multi-disciplinary team to ensure that patients receive seamless care within the trust.

- Maximise use of clinical resources, implementing best practice in patient flow, admission and discharge arrangements.

-To monitor monthly budget statements, identifying trends, understanding spending patterns to stay and comply with the Trust's standing financial instructions.

-To participate in nursing and multi-professional research and audit and to implement actions identified from quality initiatives.

-Lead and support the ward team through the process of change, demonstrating tenacity, drive, professional integrity, balance and perspective.

-To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per year

Contract

Permanent

Working pattern

Full-time

Reference number

177-ELEC-7497305

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Job description

Job responsibilities

Staff Management, Education and Training

-Motivate, develop, support and identify training needs for department staff.

-Implement and work within the Trusts HR policies on all staffing matters, including sickness, capability and disciplinary issues. Take corrective measures if indicated in liaison with Human Resources and the Matron.

-Work with the Matron and Human Resources Department in the recruitment, selection, appointment and retention of staff.

-Monitor recruitment and retention and use all available strategies to retain and motivate staff e.g. flexible working policy.

-Participate in appraisals and the setting of objectives for junior staff in the department to enable them to achieve optimal effectiveness and to understand their contribution to the directorate.

-Ensure that appropriate written induction programmes are available and utilised for all new staff within the department

-Working closely with the Practice Development Team, ensure that relevant clinical based teaching programmes are in place and maintain accurate training records.

-Actively participate in teaching of junior staff and students.

-Ensure that nursing staff receive appropriate training and professional education in accordance with the NMCs PREP recommendations

-Ensure that staff attend and assist in training where appropriate on mandatory training sessions and maintain accurate records of these.

-Liaise with affiliated Institutes of Higher Education to ensure that the learning environment is appropriate for both pre and post registration learners and undertaking any action identified through audit.

-Participate in the education and assessment of staff undertaking a specialist course or further education programmes.

-To keep abreast of developments and research in Nursing Practice.

-To adhere to trust and departmental policies and procedures, ensuring that all staff do the same.

-To ensure optimised skill mix within the department/ward and reviewing the skill mix as required and monitoring the use of bank and agency staff.

-To organise team meetings at an appropriate frequency, recording and circulating minutes of these. To always ensure a good method of communication within the department and to encourage the exchange and implementation of new ideas and evidence-based practice.

Clinical Governance, Audit and Research

-Ensure that the delivery of care to all patients meet the standards set by yourself and the Standards for Better Health.

-Responsible for ensuring the highest standards of Infection prevention and control are always practiced.

-Demonstrate a high level of commitment to and enthusiasm for research, evidence-based practice, audit and education in the clinical area.

-Actively contribute to reconfiguration projects, service redesign developments and Directorate business planning as required.

-Be proactive in the risk assessment, management, clinical incident reporting and management of complaints.

-Ensure all staff move and handle patients and goods in ways that promote the health of the patient and care team and are consistent with legislation.

-Contribute to the development of Directorate and Trust policies, procedures and clinical guidelines and ensure adherence by self and ward team.

-Undertake clinical and associated audits as appropriate for the given area.

-To record and report all incidents, accidents and complaints involving staff, patients and visitors in accordance with the trust policies and initiate investigations as required.

-To participate in, and comply with, the trusts framework for clinical governance within the department area.

-To assist in the investigation and timely resolution of complaints.

Service Development

-Lead on the implementation of the clinical and organisational model for the area.

-Lead on ensuring that the area continues to be based upon sound business projections, good financial planning and delivered according to appropriate standards within financial resources.

-To contribute to and to be aware of the business plan and its implication for service delivery and nursing',

-Lead on monitoring the overall activity for the area.

-Identify opportunities to develop new ways of working and challenge change and expand roles, working in conjunction with the Education and Practice Development Team/s, Matrons and Head of Nursing.

-Proactively seek feedback on patient and public experience to address concerns in a timely manner and build on success.

-To assist with the development, implementation and evaluation of departmental protocols ensuring coherence and consistency across both sites.

-To undertake audit and monitoring of the department/ward and participate in the implementation of changes to improve service delivery.

Service Development

-Lead on the implementation of the clinical and organisational model for the area.

-Lead on ensuring that the area continues to be based upon sound business projections, good financial planning and delivered according to appropriate standards within financial resources.

-To contribute to and to be aware of the business plan and its implication for service delivery and nursing',

-Lead on monitoring the overall activity for the area.

-Identify opportunities to develop new ways of working and challenge change and expand roles, working in conjunction with the Education and Practice Development Team/s, Matrons and Head of Nursing.

-Proactively seek feedback on patient and public experience in order to address concerns in a timely manner and build on success.

-To assist with the development, implementation and evaluation of departmental protocols ensuring coherence and consistency across both sites.

-To undertake audit and monitoring of the department/ward and participate in the implementation of changes to improve service delivery.

-To ensure that all incidents occurring within the department are reported in accordance with Trust procedures, investigated and corrective action taken as necessary and/or reported to senior management and specialist advisers.

-To ensure that occupational health advice is sought if employees identify health conditions which may affect their ability to carry out their responsibilities safely.

-To be responsible for ensuring that their staff attend statutory and mandatory training.

Moving and Handling Responsibilities

-To ensure that a safe system of work is in place for all moving and handling tasks within their area of responsibility which are risk assessed, and control measures are identified and implemented.

-In addition, the manager is responsible for ensuring that all relevant documentation is regularly reviewed and updated.

-To observe and monitor the application of Moving and Handling skills of their staff, ensuring safe practice.

-To be responsible for ensuring that their staff attend appropriate manual handling training in accordance with the Moving & Handling assessed risks within the work area.

Confidentiality

All staff are required to respect confidentiality of all matters that they learn as a result of their employment with the NHS, including matters relating to other members of staff, patients and members of the public.

Equality and Diversity

All employees are required to follow and implement the Trust's equal opportunities policy and to undergo any training and development activities to ensure that they can carry out their duties and responsibilities in terms of promoting, developing, implementing and reviewing the policy arrangements in the course of their work.

Safeguarding Children and Vulnerable Adults

All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trusts procedure for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and vulnerable adult training depending on their role in the Trust.

Infection Control

It is the responsibility of all staff to ensure that they understand and follow the infection control policies, procedures and best practice applicable within the Trust. In particular:

- Observe all infection control policies and practices relevant to the post

- Act as a role model to others regarding infection control best practice

- Ensure that they keep up to date and attend all relevant training relating to infection control issues applicable to their post.

- Report non-compliance or concerns regarding infection control issues / best practice to their line manager.

Trust Values

To work in line with the Trust values and promote these within teams, departments and divisions in the Trust.

Please note that this job description is not an exhaustive list of duties but merely a guide to the responsibilities of the post holder. The post holder may be required to undertake additional duties within the sphere of their competence and to meet the changing needs of the service.

Job description

Job responsibilities

Staff Management, Education and Training

-Motivate, develop, support and identify training needs for department staff.

-Implement and work within the Trusts HR policies on all staffing matters, including sickness, capability and disciplinary issues. Take corrective measures if indicated in liaison with Human Resources and the Matron.

-Work with the Matron and Human Resources Department in the recruitment, selection, appointment and retention of staff.

-Monitor recruitment and retention and use all available strategies to retain and motivate staff e.g. flexible working policy.

-Participate in appraisals and the setting of objectives for junior staff in the department to enable them to achieve optimal effectiveness and to understand their contribution to the directorate.

-Ensure that appropriate written induction programmes are available and utilised for all new staff within the department

-Working closely with the Practice Development Team, ensure that relevant clinical based teaching programmes are in place and maintain accurate training records.

-Actively participate in teaching of junior staff and students.

-Ensure that nursing staff receive appropriate training and professional education in accordance with the NMCs PREP recommendations

-Ensure that staff attend and assist in training where appropriate on mandatory training sessions and maintain accurate records of these.

-Liaise with affiliated Institutes of Higher Education to ensure that the learning environment is appropriate for both pre and post registration learners and undertaking any action identified through audit.

-Participate in the education and assessment of staff undertaking a specialist course or further education programmes.

-To keep abreast of developments and research in Nursing Practice.

-To adhere to trust and departmental policies and procedures, ensuring that all staff do the same.

-To ensure optimised skill mix within the department/ward and reviewing the skill mix as required and monitoring the use of bank and agency staff.

-To organise team meetings at an appropriate frequency, recording and circulating minutes of these. To always ensure a good method of communication within the department and to encourage the exchange and implementation of new ideas and evidence-based practice.

Clinical Governance, Audit and Research

-Ensure that the delivery of care to all patients meet the standards set by yourself and the Standards for Better Health.

-Responsible for ensuring the highest standards of Infection prevention and control are always practiced.

-Demonstrate a high level of commitment to and enthusiasm for research, evidence-based practice, audit and education in the clinical area.

-Actively contribute to reconfiguration projects, service redesign developments and Directorate business planning as required.

-Be proactive in the risk assessment, management, clinical incident reporting and management of complaints.

-Ensure all staff move and handle patients and goods in ways that promote the health of the patient and care team and are consistent with legislation.

-Contribute to the development of Directorate and Trust policies, procedures and clinical guidelines and ensure adherence by self and ward team.

-Undertake clinical and associated audits as appropriate for the given area.

-To record and report all incidents, accidents and complaints involving staff, patients and visitors in accordance with the trust policies and initiate investigations as required.

-To participate in, and comply with, the trusts framework for clinical governance within the department area.

-To assist in the investigation and timely resolution of complaints.

Service Development

-Lead on the implementation of the clinical and organisational model for the area.

-Lead on ensuring that the area continues to be based upon sound business projections, good financial planning and delivered according to appropriate standards within financial resources.

-To contribute to and to be aware of the business plan and its implication for service delivery and nursing',

-Lead on monitoring the overall activity for the area.

-Identify opportunities to develop new ways of working and challenge change and expand roles, working in conjunction with the Education and Practice Development Team/s, Matrons and Head of Nursing.

-Proactively seek feedback on patient and public experience to address concerns in a timely manner and build on success.

-To assist with the development, implementation and evaluation of departmental protocols ensuring coherence and consistency across both sites.

-To undertake audit and monitoring of the department/ward and participate in the implementation of changes to improve service delivery.

Service Development

-Lead on the implementation of the clinical and organisational model for the area.

-Lead on ensuring that the area continues to be based upon sound business projections, good financial planning and delivered according to appropriate standards within financial resources.

-To contribute to and to be aware of the business plan and its implication for service delivery and nursing',

-Lead on monitoring the overall activity for the area.

-Identify opportunities to develop new ways of working and challenge change and expand roles, working in conjunction with the Education and Practice Development Team/s, Matrons and Head of Nursing.

-Proactively seek feedback on patient and public experience in order to address concerns in a timely manner and build on success.

-To assist with the development, implementation and evaluation of departmental protocols ensuring coherence and consistency across both sites.

-To undertake audit and monitoring of the department/ward and participate in the implementation of changes to improve service delivery.

-To ensure that all incidents occurring within the department are reported in accordance with Trust procedures, investigated and corrective action taken as necessary and/or reported to senior management and specialist advisers.

-To ensure that occupational health advice is sought if employees identify health conditions which may affect their ability to carry out their responsibilities safely.

-To be responsible for ensuring that their staff attend statutory and mandatory training.

Moving and Handling Responsibilities

-To ensure that a safe system of work is in place for all moving and handling tasks within their area of responsibility which are risk assessed, and control measures are identified and implemented.

-In addition, the manager is responsible for ensuring that all relevant documentation is regularly reviewed and updated.

-To observe and monitor the application of Moving and Handling skills of their staff, ensuring safe practice.

-To be responsible for ensuring that their staff attend appropriate manual handling training in accordance with the Moving & Handling assessed risks within the work area.

Confidentiality

All staff are required to respect confidentiality of all matters that they learn as a result of their employment with the NHS, including matters relating to other members of staff, patients and members of the public.

Equality and Diversity

All employees are required to follow and implement the Trust's equal opportunities policy and to undergo any training and development activities to ensure that they can carry out their duties and responsibilities in terms of promoting, developing, implementing and reviewing the policy arrangements in the course of their work.

Safeguarding Children and Vulnerable Adults

All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trusts procedure for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and vulnerable adult training depending on their role in the Trust.

Infection Control

It is the responsibility of all staff to ensure that they understand and follow the infection control policies, procedures and best practice applicable within the Trust. In particular:

- Observe all infection control policies and practices relevant to the post

- Act as a role model to others regarding infection control best practice

- Ensure that they keep up to date and attend all relevant training relating to infection control issues applicable to their post.

- Report non-compliance or concerns regarding infection control issues / best practice to their line manager.

Trust Values

To work in line with the Trust values and promote these within teams, departments and divisions in the Trust.

Please note that this job description is not an exhaustive list of duties but merely a guide to the responsibilities of the post holder. The post holder may be required to undertake additional duties within the sphere of their competence and to meet the changing needs of the service.

Person Specification

Management desirable

Desirable

  • Urology experience
  • Experience of service improvement and change management
  • Ability to manage a budget

essential

Essential

  • Ability to implement change in order to improve patient care
  • Committed to own personal professional development and that of all staff

Desirable

  • Knowledge of healthroster
  • Understanding requirement for evidenced based care

Education & Qualifications

Essential

  • First Level Registration (NMC)
  • First Level Registration (NMC) Degree of experience in management/leadership role
  • Mentorship/teaching and assessing qualification

Knowledge & Experience

Essential

  • Awareness of current nursing developments appropriate to area
  • Day Care Unit & Urology knowledge and experience

Desirable

  • A minimum of 12 months in Day Care Unit
  • Possession of a current Professional portfolio

Skills and Knowledge

Essential

  • Excellent organisational skills with the ability to manage a busy workload
  • Able to work under pressure
  • Problem solving skills
  • Excellent communication skills
  • Possession of Interpersonal skills/leadership
  • Experience of working autonomously and within a multi-disciplinary team
Person Specification

Management desirable

Desirable

  • Urology experience
  • Experience of service improvement and change management
  • Ability to manage a budget

essential

Essential

  • Ability to implement change in order to improve patient care
  • Committed to own personal professional development and that of all staff

Desirable

  • Knowledge of healthroster
  • Understanding requirement for evidenced based care

Education & Qualifications

Essential

  • First Level Registration (NMC)
  • First Level Registration (NMC) Degree of experience in management/leadership role
  • Mentorship/teaching and assessing qualification

Knowledge & Experience

Essential

  • Awareness of current nursing developments appropriate to area
  • Day Care Unit & Urology knowledge and experience

Desirable

  • A minimum of 12 months in Day Care Unit
  • Possession of a current Professional portfolio

Skills and Knowledge

Essential

  • Excellent organisational skills with the ability to manage a busy workload
  • Able to work under pressure
  • Problem solving skills
  • Excellent communication skills
  • Possession of Interpersonal skills/leadership
  • Experience of working autonomously and within a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Joana Dias

Joana.Dias@jpaget.nhs.uk

01493453205

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per year

Contract

Permanent

Working pattern

Full-time

Reference number

177-ELEC-7497305

Job locations

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA


Supporting documents

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