Divisional Operations Manager
The closing date is 21 September 2025
Job summary
We want the best but, more importantly, the right people at James Paget University Hospital (JPUH). We are looking for a Leader who wants to understand and celebrate the diversity of our local patient and staff populations. Leaders who choose to see that there's always a solution to a defined problem and have the skills to coach and support the individuals and teams around them to implement change using a continuous improvement skillset and mind-set. We are looking for an ambitious and tenacious individual who has a passion for leading teams to success in the delivery of excellent quality patient care.
We have an opportunity to join our Operational Team to work as part of the Surgery, Women and Children Division.
You will be part of a team of operational managers leading a portfolio of services focusing on the strategic development, elective recovery and the quality for these services. In addition to leading these services you will have the opportunity to develop your own professional career with the support of both formal coaching and professional qualification opportunities.
Main duties of the job
Through collaboration with the speciality triumvirates coordinate and deliver high quality clinical services.- Be responsible for the delivery of effective operational performance quality standards and targets in both elective and urgent and emergency care patient pathways in line with the NHSE recovery plans and local objectives; this includes the responsibility for the planning and delivery of financial targets for each of the delegated areas of responsibility.- Leading the continuous development of a strategic service development plan in each of the areas of responsibility, linking in with Trust and System partners for their realisation.- Line management responsibilities which include responsibility for the development of team members.- Participation in the Hospital Silver On-call rota.
About us
At the JPUH we ensure our patients are central to everything we do. Our vision is to be an innovative organisation delivering compassionate and safe patient care through a well led and motivated workforce. We are a medium sized District General Hospital serving the local population of around 250,000 people.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups.
We are committed to developing you and providing a home life balance through flexible working and making reasonable adjustments where possible.
We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged an involved in how services operate.
Details
Date posted
10 September 2025
Pay scheme
Agenda for change
Band
Band 8b
Salary
£64,455 to £74,896 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
177-ELEC-7207890-A
Job locations
James Paget University Hosptial
Gorleston
NR31 6LA
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hosptial
Gorleston
NR31 6LA
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)






Employer contact details
For questions about the job, contact:
PA to Divisional Operations Director
Maddison O'Sullivan
Maddison.O'Sullivan@jpaget.nhs.uk
01493452472
Supporting documents
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