James Paget University Hospitals NHS Foundation Trust

Support Medical Administrator

The closing date is 04 September 2025

Job summary

An exciting opportunity has arisen for a Band 2 Support Medical Administrator to join the Respiratory department (working across Medical Secretaries and Clinical Teams) at the James Paget University Hospital.

The post holder will work 37.5 hours per week.

Main duties of the job

This role will consist of transcribing digital dictation in relation to outpatient clinic letters and other documentation as required for the patient pathway. Administrative duties will also be required to provide support to the medical secretaries and clinical teams as required.All applicants should possess good levels of communication skills, have excellent touch typing/word processing skills with attention to detail and the ability to work as part of a team. Good basic IT skills and experience working within an admin role are also essential. Knowledge of medical terminology would also be an advantage.

About us

You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. The Respiratory team consists of Consultants, Specialty Doctors, Respiratory specialist nurses and the nursing team.

All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviours an essential part of their job role.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

177-EMER-7353106

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston, Great Yarmouth

NR31 6LA

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Qualifications

Essential

OCR/RSA 11 (or equivalent) Typing/Word Processing qualification or equivalent measurable level of keyboard skills.
English GCSE Grade C or above, or equivalent

Skills

Essential

Good IT skills including working knowledge of Microsoft applications
Good organisational skills and the ability to prioritise workload
Good communication and interpersonal skills
Ability to adapt to different working practices and environments
Attention to detail and ability to produce accurate documentation
Ability to work as part of a team and on own initiative
Ability to deal appropriately with sensitive/confidential information

Experience

Essential

A minimum of 6 month's typing/word processing experience to include administrative duties

Desirable

Medical audio typing experience

Person Specification

Qualifications

Essential

OCR/RSA 11 (or equivalent) Typing/Word Processing qualification or equivalent measurable level of keyboard skills.
English GCSE Grade C or above, or equivalent

Skills

Essential

Good IT skills including working knowledge of Microsoft applications
Good organisational skills and the ability to prioritise workload
Good communication and interpersonal skills
Ability to adapt to different working practices and environments
Attention to detail and ability to produce accurate documentation
Ability to work as part of a team and on own initiative
Ability to deal appropriately with sensitive/confidential information

Experience

Essential

A minimum of 6 month's typing/word processing experience to include administrative duties

Desirable

Medical audio typing experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston, Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston, Great Yarmouth

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)