James Paget University Hospitals NHS Foundation Trust

Medical Administrator

The closing date is 24 August 2025

Job summary

Provide an effective, comprehensive and confidential patient-centred clinical administration and secretarial service to the Trust in accordance with Departmental and Trust standards, policies and procedures.

It may be requested that cross-cover is provided within the pre-assessment administration team as and when required.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the JPUH's Trust Values and Behaviours.

Main duties of the job

Working as part of the Perioperative Diabetes Team based at James Paget Hospital & part of the wider Preassessment Team. Offering the highest standards of customer care to patients and other service users, adhering to departmental guidelines, Standard Operating Procedures and the Trust's Values and Behaviour & delivering a high quality, efficient and responsive administration service, in accordance with National Guidelines. This teamsupports patients with diabetes, to improve their diabetes around surgery in order to have a shorter stay in hospital and less post-op. complications.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum / pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

177-ELEC-7375660

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

Job description

Job responsibilities

For a comprehensive overview of the job description and main responsibilities, please see the attached Job Description & Person Specification.

Job description

Job responsibilities

For a comprehensive overview of the job description and main responsibilities, please see the attached Job Description & Person Specification.

Person Specification

Education and Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification

Knowledge and Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment

Skills and Knowledge

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Person Specification

Education and Qualifications

Essential

Typing qualifications to RSA II or equivalent experience
Good general standard of literacy and numeracy

Desirable

Knowledge of medical terminology/AMSPAR qualification

Knowledge and Experience

Essential

Previous digital/audio typing experience
Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
Working knowledge and experience of using NHS systems

Desirable

Secretarial experience in a clinical environment

Skills and Knowledge

Essential

Excellent verbal and written communication skills
Ability to work to tight deadlines and maintain concentration in a pressurised working environment
Ability to input data accurately and efficiently
Demonstrate good organisational skills
Ability to work on own initiative, prioritise work and consistently meet deadlines
Ability to solve problems using analytical and judgemental skills
Customer care skills including diplomacy and sensitivity
Ability to handle sensitive information without compromising confidentiality or Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)