Job summary
The post holder will be an integral part of the Clinical Governance Team and will be required to share, support and contribute to an integrated approach to clinical governance. The aim of this role is to work with the Governance, Quality and Safety Improvement Facilitator, Lead Nurses, Matrons, Operations Managers and the wider Clinical Risk and Governance Teams. To support the delivery of the governance, compliance, clinical effectiveness and quality agendas for the Division of Surgery and Women's and Children's Services.
The purpose of the post is to support the Division of Surgery and Women's and Children's Services, Lead Nurses and Governance, Quality and Safety Improvement Facilitator in supporting a governance programme to include Patient Safety, Patient Experience, Health and Safety and Hospital Infection Prevention and Control.
The post holder will be responsible for the provision of administrative support for all the divisional clinical governance processes including assisting with the identification and capturing of themes, trends and lessons for wider sharing. The post holder will, as an integral part of the divisional governance teams, be responsible for the administration of compliance and assurance processes and maintain an overview of agreed actions to provide assurance that these have been completed.
Main duties of the job
Main duties of the job role can be found detailed within the job description / person specification.
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Job description
Job responsibilities
Main duties of the job role can be found detailed within the job description / person specification.
Job description
Job responsibilities
Main duties of the job role can be found detailed within the job description / person specification.
Person Specification
Education and Qualifications
Essential
- 5 GCSE's grades A-C (or equivalent) to include English and Mathematics
- NVQ3 in relevant subject (or equivalent relevant measurable experience)
- OCR 3/RSA III or equivalent measurable level of keyboard skills
Knowledge and Experience
Essential
- Extensive experience in an administrative role with a proven track record of achievement
- Experience of minuting meetings
- Working knowledge and experience of using Microsoft IT applications
- Experience of working within a clinical governance, compliance or clinical audit environment
Desirable
- Knowledge of medical terminology
Skills and Knowledge
Essential
- Excellent written skills with accurate document presentation and attention to detail
- Excellent keyboard skills with the ability to accurately input data
- Excellent communication skills including the ability to communicate with the wider multi-disciplinary team (Medical, Nursing, Management)
- Excellent organisational and time management skills with the ability to prioritise conflicting workloads effectively
- Ability to use own initiative
- Ability to manage and maintain databases
- Ability to independently produce data/statistical reports
- Ability to deal with sensitive information and an understanding of confidentiality
- Ability to work flexibly to meet service needs
Behavioural Qualities
Essential
- Awareness of the importance of professional behaviour at all times
- Calm and confident manner
- Reliable and punctual
- Articulate and confident
- Enthusiastic and self-motivated
- Analytical and questioning
- Courteous and Respectful
- Kind and Helpful
- Responsive Communication
- Effective and Professional
Person Specification
Education and Qualifications
Essential
- 5 GCSE's grades A-C (or equivalent) to include English and Mathematics
- NVQ3 in relevant subject (or equivalent relevant measurable experience)
- OCR 3/RSA III or equivalent measurable level of keyboard skills
Knowledge and Experience
Essential
- Extensive experience in an administrative role with a proven track record of achievement
- Experience of minuting meetings
- Working knowledge and experience of using Microsoft IT applications
- Experience of working within a clinical governance, compliance or clinical audit environment
Desirable
- Knowledge of medical terminology
Skills and Knowledge
Essential
- Excellent written skills with accurate document presentation and attention to detail
- Excellent keyboard skills with the ability to accurately input data
- Excellent communication skills including the ability to communicate with the wider multi-disciplinary team (Medical, Nursing, Management)
- Excellent organisational and time management skills with the ability to prioritise conflicting workloads effectively
- Ability to use own initiative
- Ability to manage and maintain databases
- Ability to independently produce data/statistical reports
- Ability to deal with sensitive information and an understanding of confidentiality
- Ability to work flexibly to meet service needs
Behavioural Qualities
Essential
- Awareness of the importance of professional behaviour at all times
- Calm and confident manner
- Reliable and punctual
- Articulate and confident
- Enthusiastic and self-motivated
- Analytical and questioning
- Courteous and Respectful
- Kind and Helpful
- Responsive Communication
- Effective and Professional
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
