Job summary
We have an exciting opportunity for a Band 3 Medical Secretary to join our Rheumatology Services Medical Secretarial team within the Division of Medicine.
The role will be to provide administrative support to the Rheumatology Consultants, Infusion Service & nursing team.
Main duties of the job
The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team across Monday to Friday. Medical secretarial experience is preferred, but not essential. The ability to type to a high standard and desire to develop and learn new skills and competencies would be expected of the successful candidate.
The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Job description
Job responsibilities
The successful candidate will be responsible for supporting the team in typing clinics, dealing with telephone queries, managing clinical pathways, booking Infusion appointments, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines and any other admin tasks that are needed. Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, please see the Job Description and Person Specification for further details.
Job description
Job responsibilities
The successful candidate will be responsible for supporting the team in typing clinics, dealing with telephone queries, managing clinical pathways, booking Infusion appointments, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines and any other admin tasks that are needed. Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, please see the Job Description and Person Specification for further details.
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy
Desirable
- Knowledge of medical terminology/AMSPAR qualification
- Typing qualifications to RSA II or equivalent experience
Knowledge and Experience
Essential
- Previous digital/audio typing experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Desirable
- Secretarial experience in a clinical environment
- Working knowledge of RTT & pathways
Skills and Knowledge
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Ability to input data accurately and efficiently
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Ability to solve problems using analytical and judgemental skills
- Customer care skills including diplomacy and sensitivity
- Ability to handle sensitive information without compromising confidentiality or Trust
Person Specification
Qualifications
Essential
- Good general standard of literacy and numeracy
Desirable
- Knowledge of medical terminology/AMSPAR qualification
- Typing qualifications to RSA II or equivalent experience
Knowledge and Experience
Essential
- Previous digital/audio typing experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Desirable
- Secretarial experience in a clinical environment
- Working knowledge of RTT & pathways
Skills and Knowledge
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Ability to input data accurately and efficiently
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Ability to solve problems using analytical and judgemental skills
- Customer care skills including diplomacy and sensitivity
- Ability to handle sensitive information without compromising confidentiality or Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
