Clinic Receptionist

James Paget University Hospitals NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a part time Receptionist to join our team within the Division of Surgery on a 12 month, fixed term position.

This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Outpatient Department.

Main duties of the job

You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate.

Date posted

24 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

177-ELEC-6995600

Job locations

James Paget University Hospital

Lowestoft Road, Gorleston-on-Sea

Great Yarmouth

NR31 6LA

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Person Specification

Education and Qualifications

Essential

4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

Desirable

NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

Experience

Essential

Basic knowledge of the Receptionist role
Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

Desirable

Experience of working with the general public
Experience of working with clinical teams (
Experience of working with NHS IT systems

Skills

Essential

Good keyboard/IT skills with the ability to accurately input data
Good literacy and numeracy skills
Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
Ability to work in a pressurised working environment with frequent interruptions
ood communication skills and the ability to interact professionally with patients, relatives and other staff groups

Person Specification

Education and Qualifications

Essential

4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

Desirable

NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

Experience

Essential

Basic knowledge of the Receptionist role
Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

Desirable

Experience of working with the general public
Experience of working with clinical teams (
Experience of working with NHS IT systems

Skills

Essential

Good keyboard/IT skills with the ability to accurately input data
Good literacy and numeracy skills
Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
Ability to work in a pressurised working environment with frequent interruptions
ood communication skills and the ability to interact professionally with patients, relatives and other staff groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.