Job summary
To be a member of the Portering and Security team providing a customer focused service to patients, staff and visitors to the James Paget University Hospital. This role has the expectation that those who apply and are successful, can be regularly available at short notice to assist in additional demands from the Trust and sickness.
Main duties of the job
An opportunity to join the Portering and Security Department as a Portering and Security Officer has arisen.
As a Portering and Security Officer at the James Paget University Hospital, amongst other duties, you will work as part of a team charged with maintaining effective patient flow, and ensuring patient and staff safety across the site.
Armed with the capacity to defuse potentially violent situations, the ability to communicate effectively, and a passion for playing your part in the provision of the very best patient care, you will play a key role in the operational effort of the hospital.
This is a bank position and shift times will include nights and weekend working. The department is looking for reliable, regularly available and keen individuals to boost and support our hard working team.
About us
Portering and Security personnel will also be required to take part in mandatory training to ensure they are legally eligble to perform their duties in a role where you may have to deploy physical restraints and de-escalate security incidents.
Infection Control
Staff working in a clinical environment must ensure that they understand and follow the infection control polices, procedures and best practice applicable within the Trust.
Moving & Handling Responsibilities
To ensure that all moving and handling tasks are assessed, that there is a manual handling plan indicating safe systems of work, and that documentation is regularly maintained and updated.
General Health & Safety Responsibilities
To be responsible for the health, safety and welfare of staff, contractors, patients and visitors within their area. This includes the identification and reporting of hazards and any defective equipment or premises.
Safeguarding Children / Protection of Vulnerable Adults
All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trust's procedure for raising concerns about the welfare of anyone with whom they have contact.
Job description
Job responsibilities
- To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures.
- To be responsible for the transportation of blood collections and specimens.
- To assist with all bed movements around the site, dealing with stressed and anxious patients and relatives in a courteous and sympathetic manner.
- As required, under the supervision of the nursing staff, assist with the movement of patients in accordance with the policies for patient movement.
- To employ appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in restraining violent and confused patients.
- Operating the CCTV System as and when required.
- To carry out security patrols of the hospital and its surrounding site, ensuring that a high profile is maintained.
- To have a sound knowledge of the layout of the hospital and the location of departments (including plant rooms) and to be clear about fire, fumes and chemical alerts and MAJINC procedures.
- To be responsible for the changing of all medical gases on the Wards and Departments.
- To carry out procedures in the event of a major fire alert, the safe and efficient evacuation of staff and patients.
- To act with respect and dignity in removing bodies of patients who have died within the hospital to the mortuary.
- There may be a requirement to drive hospital vehicles as and when required.
- To actively participate in the training initiatives as and when required.
- Any other duties which may be requested by the Facilities Manager or the Supervisors.
Job description
Job responsibilities
- To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures.
- To be responsible for the transportation of blood collections and specimens.
- To assist with all bed movements around the site, dealing with stressed and anxious patients and relatives in a courteous and sympathetic manner.
- As required, under the supervision of the nursing staff, assist with the movement of patients in accordance with the policies for patient movement.
- To employ appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in restraining violent and confused patients.
- Operating the CCTV System as and when required.
- To carry out security patrols of the hospital and its surrounding site, ensuring that a high profile is maintained.
- To have a sound knowledge of the layout of the hospital and the location of departments (including plant rooms) and to be clear about fire, fumes and chemical alerts and MAJINC procedures.
- To be responsible for the changing of all medical gases on the Wards and Departments.
- To carry out procedures in the event of a major fire alert, the safe and efficient evacuation of staff and patients.
- To act with respect and dignity in removing bodies of patients who have died within the hospital to the mortuary.
- There may be a requirement to drive hospital vehicles as and when required.
- To actively participate in the training initiatives as and when required.
- Any other duties which may be requested by the Facilities Manager or the Supervisors.
Person Specification
Literacy Skills
Essential
- Good literacy skills evidenced in a previous role
Desirable
- GCSE (or equivalent) or higher
Experience and Knowledge
Essential
- Experience dealing with violent, aggressive or agitated behaviour
Desirable
- Experience dealing with violent, aggressive or agitated behavior in a healthcare or NHS environment
Skills and abilities
Essential
- Worked as part of a large team
Desirable
- Worked as part of a large team in a healthcare or NHS environment
Constraints
Essential
- Available for advertised hours
Desirable
- Available for a broad range of shifts at short notice
Person Specification
Literacy Skills
Essential
- Good literacy skills evidenced in a previous role
Desirable
- GCSE (or equivalent) or higher
Experience and Knowledge
Essential
- Experience dealing with violent, aggressive or agitated behaviour
Desirable
- Experience dealing with violent, aggressive or agitated behavior in a healthcare or NHS environment
Skills and abilities
Essential
- Worked as part of a large team
Desirable
- Worked as part of a large team in a healthcare or NHS environment
Constraints
Essential
- Available for advertised hours
Desirable
- Available for a broad range of shifts at short notice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
