North West Anglia NHS Foundation Trust

Ward Clerk - A3 Peterborough

This job is now closed

Job summary

We are seeking to recruit a Ward Clerk for a part time position. Are you someone who enjoys a challenge and able to work as part of a large team whilst being able to work under your own initiative and are you looking to work in a fast paced healthcare setting? Then this role may be for you.

You will be the welcoming face of the unit, therefore we are looking for a professional and enthusiastic individual, who demonstrates good communication and interpersonal skills.

You will need to have an ability to be flexible in your role and duties due to the dynamic nature of the ward.

Main duties of the job

To ensure the smooth application and control of all administration, clerical and computer processes associated with the work area. Ensure the provision of effective communication to both patients and staff to enhance patient care.

***Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice***

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Date posted

11 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-Med-7557349-B

Job locations

Peterborough City Hospital

Peterborough

PE3 9GZ

Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.
Ensure patient details are correct on our IT systems and complete admission details on arrival

To deal with enquiries and to pass information to the appropriate staff.

To provide a courteous, responsive and effective point of contact

(in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.

To keep ward diary and excel spreadsheets up to date.

Patients and Relatives

Promote a customer focused approach to receive patients and visitors to the ward.

Distribute post to patients on the ward.

For more information, please refer to the Job Description.

Job description

Job responsibilities

To welcome patients, relatives and carers on arrival to the ward.
Ensure patient details are correct on our IT systems and complete admission details on arrival

To deal with enquiries and to pass information to the appropriate staff.

To provide a courteous, responsive and effective point of contact

(in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.

To keep ward diary and excel spreadsheets up to date.

Patients and Relatives

Promote a customer focused approach to receive patients and visitors to the ward.

Distribute post to patients on the ward.

For more information, please refer to the Job Description.

Person Specification

Education and Qualifications

Essential

Literate & Numerate

Experience

Essential

Customer care experience

Desirable

Clerical Experience
Administrative experience in a health care environment

Knowledge

Essential

Computer/IT Skills

Person Specification

Education and Qualifications

Essential

Literate & Numerate

Experience

Essential

Customer care experience

Desirable

Clerical Experience
Administrative experience in a health care environment

Knowledge

Essential

Computer/IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)