North West Anglia NHS Foundation Trust

Care Quality Business Support Analyst

The closing date is 22 January 2026

Job summary

The post holder will play a key role in proactively developing the effective use and interpretation of information and analytics, providing comprehensive managerial support to support the Care Quality Team, including financial elements.

The role encompasses working proactively to manage your own workload effectively and efficiently as part of a team, autonomously and with colleagues to carry out a wide range of duties to support the Care Quality Team. There will also be various responsibilities and deadlines; therefore, given the nature of this post, the post holder may be required to work in a flexible way to respond to work patterns and internal and external deadlines and requests.

Main duties of the job

  • Collation, analysis and interpretation of complex information across a wide variety of Care Quality Directorate priorities.
  • Completing timely and accurate information and analysis for local and national reports
  • Managing and supporting the delivery of improvement projects and acting as Quality Improvement (QI) Lead across the Care Quality Directorate
  • Supporting managers and clinicians in defining their information requirements to meet strategic, operational and clinical needs including business planning, demand and capacity models and benchmarking.
  • Being an advocate for change supported by informed decision-making.
  • In accordance with national guidelines and timeframes, compile data to support existing statutory reporting requirements, ensuring all validation and submit within the timeframe.
  • To maintain up-to-date knowledge of the NHS Data Dictionary and Data Models.
  • Using local and national reports to benchmark NWAFT against other trusts.
  • Assisting with generating Patient Safety, PDT, NerveCentre, Preceptorship, Hospital at Night, NCAA and Resuscitation monthly Dashboards.
  • Provide ad hoc support for Overseas, AHP and Advancing and Enhancing workstreams.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-C-7669345-A

Job locations

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate

Peterborough

PE3 9GZ


Job description

Job responsibilities

Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.

Job description

Job responsibilities

Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.

Person Specification

Education and Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Evidence of continuous professional development
  • Training in Web based platforms

Desirable

  • Prince2 or equivalent in project management

Key Skills

Essential

  • Excellent presentation skills
  • Excellent organisational and project management skills, including ability to manage multiple work streams
  • Ability to identify Information needs, obtain, evaluate and interpret data
  • Ability to work alone and without direction
  • Time management skills and reliability in consistently delivering against project deadlines
  • Self -starter and highly motivated - Able to identify and prioritise, time sensitive workload and projects
  • Ability to demonstrate initiative and innovation
  • Methodical focus on data accuracy and quality
  • Able to work under pressure
  • Able to work to timescales and deadlines
  • Ability to establish effective working relationships both internally and with a range of external organisations

Desirable

  • Ability to learn quickly

Experience

Essential

  • Experience of building and maintaining working relationships at a senior level.
  • Experience of working within NHS Information Management.
  • Experience of analysing diverse information and producing reports to support decision-making and National/Local reporting requirements
  • Experience in the use of statistical methodologies for interpreting and understanding data sets e.g. SPC
  • Experience of assessing the impacts of health interventions and policy changes on a local health economy
  • Experience in the use and extraction of data from Corporate and Patient Administration Systems
  • Excellent understanding of complex database management issues including data capture, retrieval and processing
  • Experience of developing applications and systems
  • Advanced practical experience in TSQL/SQL server
  • Practical experience in the use of either Visual Basic 6 or Visual basic.net
  • A good understanding of the relevance of Information systems and NHS targets for acute Trusts.
  • Familiarity with Health Roster and ESR or willing to become proficient in the use of these applications.
  • Good understanding of NHS data definitions, Codes and data sources
  • Specialist knowledge of NHS Information systems

Desirable

  • Understanding of the Care Quality agenda in an acute hospital setting
  • Knowledge of standard NHS reporting requirements
Person Specification

Education and Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Evidence of continuous professional development
  • Training in Web based platforms

Desirable

  • Prince2 or equivalent in project management

Key Skills

Essential

  • Excellent presentation skills
  • Excellent organisational and project management skills, including ability to manage multiple work streams
  • Ability to identify Information needs, obtain, evaluate and interpret data
  • Ability to work alone and without direction
  • Time management skills and reliability in consistently delivering against project deadlines
  • Self -starter and highly motivated - Able to identify and prioritise, time sensitive workload and projects
  • Ability to demonstrate initiative and innovation
  • Methodical focus on data accuracy and quality
  • Able to work under pressure
  • Able to work to timescales and deadlines
  • Ability to establish effective working relationships both internally and with a range of external organisations

Desirable

  • Ability to learn quickly

Experience

Essential

  • Experience of building and maintaining working relationships at a senior level.
  • Experience of working within NHS Information Management.
  • Experience of analysing diverse information and producing reports to support decision-making and National/Local reporting requirements
  • Experience in the use of statistical methodologies for interpreting and understanding data sets e.g. SPC
  • Experience of assessing the impacts of health interventions and policy changes on a local health economy
  • Experience in the use and extraction of data from Corporate and Patient Administration Systems
  • Excellent understanding of complex database management issues including data capture, retrieval and processing
  • Experience of developing applications and systems
  • Advanced practical experience in TSQL/SQL server
  • Practical experience in the use of either Visual Basic 6 or Visual basic.net
  • A good understanding of the relevance of Information systems and NHS targets for acute Trusts.
  • Familiarity with Health Roster and ESR or willing to become proficient in the use of these applications.
  • Good understanding of NHS data definitions, Codes and data sources
  • Specialist knowledge of NHS Information systems

Desirable

  • Understanding of the Care Quality agenda in an acute hospital setting
  • Knowledge of standard NHS reporting requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate

Peterborough

PE3 9GZ


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Care Quality Support Manager

Helen Herbert

helenherbert1@nhs.net

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-C-7669345-A

Job locations

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate

Peterborough

PE3 9GZ


Supporting documents

Privacy notice

North West Anglia NHS Foundation Trust's privacy notice (opens in a new tab)