Acute Oncology Support Worker - Peterborough

Job description

Job responsibilities

Please see the full Job Description for more details. Contact Zara Ball or Paula Fulcher for more information.

Person Specification

Qualifications

Essential

• Good standard of general education to GSCE level or equivalent

Desirable

• Educated to A level or NVQ level 3, with knowledge of Health & Social Care
• Communication skills training
• Coaching qualification
• Foundation Degree/Post Graduate Diploma

Experience

Essential

• Extensive experience of working within a busy clinical healthcare setting
• Experience of identifying a deteriorating patient and how to escalate such
• Extensive patient or public facing experience
• Prioritising, planning and organising own tasks to meet competing deadlines
• Experience of working as part of a team and individually
• Experience of working within guidelines, policies and protocols
• Experience of dealing with difficult situations and confrontations with both colleagues and patients
• Proven experience in data entry and associated documentation
• Experience of IT packages - Microsoft Office, Excel and IT equipment e.g. ipads and tablets
• Insight into cancer and related issues

Desirable

• Knowledge / experience of Audit

Skills

Essential

• Excellent interpersonal and communication skills including telephone, email, face to face with both colleagues and patients
• Understanding and practice of clinical skills such as ECG's, Bladder Scans, Phlebotomy and cannulation.
• Good time management skills
• Ability to store and safeguard confidential documents
• Flexible in approach to work and the changing needs of the service
• Ability to prioritise own workload and occasionally the work of others
• Ability to meet deadlines
• Ability to work as part of a multidisciplinary team
• Ability to use own initiative and work autonomously
• Willing to take on / learn new skills
• Ability to show attention to detail and accuracy
• Ability to raise safeguarding concerns if required through appropriate channels.

Desirable

• Experience in delivering health education sessions to groups

Knowledge

Essential

• Experience in or good understanding of health and social care services and pathways
• Demonstrate awareness of the needs of people affected by cancer
• Understanding of the anxiety and distress of some patients and relatives

Desirable

• Knowledge of relevant cancer treatments, interventions and terminology
• Awareness of national and local cancer guidance, including the living with and beyond cancer agenda
• Knowledge of cancer information and services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)