North West Anglia NHS Foundation Trust

Senior Medical Secretary - Huntingdon

The closing date is 28 September 2025

Job summary

An exciting opportunity has arisen within the Urology Department within the Surgery Division. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team. The successful candidate will assist in the provision of an efficient and responsive service required to work with the clinical team to ensure the provision of a patient pathway, which is receptive to the needs of the patient and responsive to Trust requirements.

The successful candidate will provide administrative support to Consultants and their medical team within the Department and also ensuring the provision of an effective service.

The successful candidate will also have line management responsibility for a small team of admin staff.

Main duties of the job

  • To provide efficient and comprehensive medical secretarial and administrative support.
  • To act as a joint point of contact for all enquiries, using tact, diplomacy and confidentiality.
  • To manage the specialty administration and clerical workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required.
  • To undergo training as necessary to meet the needs of new developments within the Service. To identify training for members of the specialty secretarial team in conjunction with the Admin & Performance Co-Ordinator/Admin Pathway Co-Ordinator (APC).
  • Respond to enquiries (personal and telephone) ensuring confidentiality is maintained at all times.
  • To liaise with patients, consultants/teams, operational areas and departments, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
  • Undertake yearly appraisals for Medical Secretary & Secretarial Assistant
  • To facilitate the efficient and effective administrative pathways for all patients, including cancer patients where appropriate. This will include actively managing, monitoring and tracking patients.
  • Where necessary for the specialty, work with the Multidisciplinary Team (MDT) to support meetings, which may include cancer patients, ensuring that they are run effectively and efficiently in line with local and national standards.

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-S-7287518-A

Job locations

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Job description

Job responsibilities

Please refer to the job description and person specification for more information regarding the role.

Job description

Job responsibilities

Please refer to the job description and person specification for more information regarding the role.

Person Specification

Education and Qualifications

Essential

  • Educated to GCSE level standard English Language and Maths at Grade A - C (or equivalent)

Desirable

  • NVQ II or III Business Administration

Experience

Essential

  • Experience of using MS Office, particularly MS Word and Outlook
  • Previous Office experience
  • Experience of working with the general public and/or professionals
  • Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

  • Experience of working within the NHS and an understanding of medical terminology
  • Experience of using Hospital systems, for example PAS (Patient Administration System

Knowledge

Essential

  • Knowledge and understanding of Confidentiality and the Data Protection ACT
  • Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Skills

Essential

  • Good standard of written and verbal communication at all levels
  • Organisational skills and a flexible approach to work
  • Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Person Specification

Education and Qualifications

Essential

  • Educated to GCSE level standard English Language and Maths at Grade A - C (or equivalent)

Desirable

  • NVQ II or III Business Administration

Experience

Essential

  • Experience of using MS Office, particularly MS Word and Outlook
  • Previous Office experience
  • Experience of working with the general public and/or professionals
  • Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

  • Experience of working within the NHS and an understanding of medical terminology
  • Experience of using Hospital systems, for example PAS (Patient Administration System

Knowledge

Essential

  • Knowledge and understanding of Confidentiality and the Data Protection ACT
  • Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Skills

Essential

  • Good standard of written and verbal communication at all levels
  • Organisational skills and a flexible approach to work
  • Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin & Pathway Coordinator - Urology

Paula Miller

paula.miller5@nhs.net

01733677377

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

176-S-7287518-A

Job locations

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Supporting documents

Privacy notice

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