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North West Anglia NHS Foundation Trust

Secretarial Assistant/Audio Typist - Huntingdon

The closing date is 03 July 2025

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Job summary

To provide efficient and comprehensive medical secretarial and administrative support within the Dermatology and Plastic Surgery Department.

Main duties of the job

To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.

  • Validation - e-track queries/Information Services reports
  • Dealing with telephone enquires both internal and external
  • Dealing with incoming and outgoing post
  • Direct administrative support to Consultants and nurse specialists
  • Dealing with emails

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

176-S-7099480-A

Job locations

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Job description

Job responsibilities

Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.

To utilise other software packages, as required, to maintain records for audit directly relevant to the post.

Support the smooth running of the Dermatology and Plastic Surgery Department.

Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.

Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.

Demonstrate initiative tact and ensure confidentiality is maintained at all times.

To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.

Job description

Job responsibilities

Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.

To utilise other software packages, as required, to maintain records for audit directly relevant to the post.

Support the smooth running of the Dermatology and Plastic Surgery Department.

Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.

Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.

Demonstrate initiative tact and ensure confidentiality is maintained at all times.

To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.

Person Specification

Education and Quallifications

Essential

  • Educated to GCSE level standard English Language at Grade A - C (or equivalent)
  • Audio typing qualification or relevant experience

Desirable

  • NVQ II in Business Administration

Experience

Essential

  • Previous Secretarial/Office experience
  • Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
  • Experience of working with the general public and/or professionals

Desirable

  • Experience of working within the NHS and an understanding of medical terminology
  • Experience of using Hospital systems, for example PAS (Patient Administration System)
  • Experience of using MS Office, particularly MS Word and Outlook

Knowledge

Essential

  • Knowledge and understanding of Confidentiality and the Data Protection ACT
  • Ability to adhere to Policies and Procedures

Desirable

  • Understanding and working practice of NHS performance targets including 18-week referral to treatment times
Person Specification

Education and Quallifications

Essential

  • Educated to GCSE level standard English Language at Grade A - C (or equivalent)
  • Audio typing qualification or relevant experience

Desirable

  • NVQ II in Business Administration

Experience

Essential

  • Previous Secretarial/Office experience
  • Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
  • Experience of working with the general public and/or professionals

Desirable

  • Experience of working within the NHS and an understanding of medical terminology
  • Experience of using Hospital systems, for example PAS (Patient Administration System)
  • Experience of using MS Office, particularly MS Word and Outlook

Knowledge

Essential

  • Knowledge and understanding of Confidentiality and the Data Protection ACT
  • Ability to adhere to Policies and Procedures

Desirable

  • Understanding and working practice of NHS performance targets including 18-week referral to treatment times

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

APC for Dermatology & Plastic Surgery

Pauline Waterfall

pauline.waterfall@nhs.net

01733678640

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

176-S-7099480-A

Job locations

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT


Supporting documents

Privacy notice

North West Anglia NHS Foundation Trust's privacy notice (opens in a new tab)