Job summary
Join Our Compassionate Team: Mortuary Assistant/Bereavement Care Officer Providing care and dignity in the most challenging times
Applications are invited for the role of Mortuary Assistant/Bereavement Care Officer to join our dedicated team at North West Anglia NHS Foundation Trust. This is a unique and rewarding opportunity to make a meaningful difference to individuals and families during some of their most difficult times.
We are looking for an individual with:
- Excellent communication skills, able to engage with people from all levels and backgrounds.
- A highly organised, adaptable approach, with the ability to work effectively under pressure and meet tight deadlines.
- Empathy and resilience to navigate the emotionally challenging aspects of the role.
As part of our mortuary and bereavement team, you will work across both Trust sites, contributing to the delivery of exceptional care to our service users. You will be fully supported to develop your skills and experience in this area, with opportunities to shape the future of our service.
This role offers the chance to join a motivated and forward-thinking team committed to providing care, dignity, and compassion to those we serve.
If you are ready to take on a role that is both professionally rewarding and personally meaningful, we'd love to hear from you.
Apply now to be a part of our dedicated team at North West Anglia NHS Foundation Trust.
***Previous applicants need not apply***
Main duties of the job
- To undertake a variety of activities associated with the post mortem care of patients including reception, transfers, identifications, and viewings of the deceased.
- To ensure that documentation and electronic records are created accurately and maintained appropriately.
- To ensure that deceased and their relatives are treated, at all times, with respect and dignity.
- Preparation of legal documents and other paperwork necessary to deal with the death.
- Liaise with and assisting doctors, coroner's officers, registrars and other professionals in carrying out duties related to the death.
About us
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
Please refer to the attached job description for a full list of duties and responsibilities for this role.
Job description
Job responsibilities
Please refer to the attached job description for a full list of duties and responsibilities for this role.
Person Specification
Education and Qualifications
Essential
- Educated to GCSE standard or equivalent with at least a C grade in English and Mathematics
Knowledge and Expereience
Essential
- Experience of working in busy and stressful environment
- Experience of working with sensitive and confidential information
- Well developed IT skills, knowledge of Microscoft Office and use of databases
Desirable
- Expereience of working in a hospital environment
- Previous expereince caring for the bereaved
- An understanding of the practical and emotional issues around bereavement
- Basic knowledge of medical terminology
- Experience of customer service
Key Skills
Essential
- Ability to communicate effectively at all levels
- Abile to organise and prioritise workload
- Abile to recognise own limitations and identify problems/ situations that require referral to the manager
- Used to working as part of a team
- Able to demonstrate initiative and working independently
- Ability to cope in a demanding and emotionally challenging environment
Person Specification
Education and Qualifications
Essential
- Educated to GCSE standard or equivalent with at least a C grade in English and Mathematics
Knowledge and Expereience
Essential
- Experience of working in busy and stressful environment
- Experience of working with sensitive and confidential information
- Well developed IT skills, knowledge of Microscoft Office and use of databases
Desirable
- Expereience of working in a hospital environment
- Previous expereince caring for the bereaved
- An understanding of the practical and emotional issues around bereavement
- Basic knowledge of medical terminology
- Experience of customer service
Key Skills
Essential
- Ability to communicate effectively at all levels
- Abile to organise and prioritise workload
- Abile to recognise own limitations and identify problems/ situations that require referral to the manager
- Used to working as part of a team
- Able to demonstrate initiative and working independently
- Ability to cope in a demanding and emotionally challenging environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
