Job summary
This role involves leading the Voluntary Services within this busy Acute NHS Trust where we put patients first. We are looking for an experienced Volunteer professional with a passion for leading, developing and delivering a high-quality volunteering experience. You will manage and lead a team of volunteer service coordinators who currently support over 500 active volunteers across three sites.
Main duties of the job
You will be responsible for the development and delivery of a volunteering strategy in line with Trust expectations and values which reflects national and local community needs; be experienced in creating innovative services to improve patient outcomes; be able to develop measurement and evaluation tools that detail impact of volunteering to service users and key stakeholders.
Effective project management skills are essential as we seek to improve and develop our volunteer service.
About us
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
To take the lead responsibility for the development, delivery and embedding of The North West Anglia Volunteering Strategy.
To ensure compliance with all relevant regulations and recommendations and manage associated risks.
To provide leadership in developing a cohesive approach to recruitment, training, and development of new volunteer roles across existing volunteer services and the Trust.
To act as Trust lead with external agencies, partners and public sector managers, for activities connected with the development and delivery of volunteer services.
To develop and manage partner contracting arrangements.
To work with Senior Trust staff to identify volunteering needs and to provide a support structure to ensure that volunteer services are utilised fully in the support of service delivery.
To provide service evaluation and to report on the volunteer service activities and impact at board level.
To identify future developments and service improvements for volunteering across the Trust that is fit for the future.
To be able to work independently and autonomously and recognise when to escalate and seek support appropriately.
Job description
Job responsibilities
To take the lead responsibility for the development, delivery and embedding of The North West Anglia Volunteering Strategy.
To ensure compliance with all relevant regulations and recommendations and manage associated risks.
To provide leadership in developing a cohesive approach to recruitment, training, and development of new volunteer roles across existing volunteer services and the Trust.
To act as Trust lead with external agencies, partners and public sector managers, for activities connected with the development and delivery of volunteer services.
To develop and manage partner contracting arrangements.
To work with Senior Trust staff to identify volunteering needs and to provide a support structure to ensure that volunteer services are utilised fully in the support of service delivery.
To provide service evaluation and to report on the volunteer service activities and impact at board level.
To identify future developments and service improvements for volunteering across the Trust that is fit for the future.
To be able to work independently and autonomously and recognise when to escalate and seek support appropriately.
Person Specification
Education
Essential
- Educated to Master's degree level OR Post graduate Management qualification or equivalent Extensive experience of working within volunteer sector
Experience
Essential
- Significant experience in Volunteer services or similar role
- Significant experience in voluntary or public sector
- Experience in developing a service, including strategic development and practical delivery
- Experience of involvement with dealing with the public, handling complaints/feedback
Desirable
- Experience working within health sector
Knowledge
Essential
- Knowledge and understanding of confidentiality
- Knowledge of child protection and adult safeguarding procedures
Key Skills
Essential
- Ability to communicate effectively in a variety of settings, to achieve co-operation and influence Others
- Ability to work with others to co-develop strategy and delivery plans
- Computer literate - competent in Microsoft applications including Word, Excel, Access and PowerPoint
Person Specification
Education
Essential
- Educated to Master's degree level OR Post graduate Management qualification or equivalent Extensive experience of working within volunteer sector
Experience
Essential
- Significant experience in Volunteer services or similar role
- Significant experience in voluntary or public sector
- Experience in developing a service, including strategic development and practical delivery
- Experience of involvement with dealing with the public, handling complaints/feedback
Desirable
- Experience working within health sector
Knowledge
Essential
- Knowledge and understanding of confidentiality
- Knowledge of child protection and adult safeguarding procedures
Key Skills
Essential
- Ability to communicate effectively in a variety of settings, to achieve co-operation and influence Others
- Ability to work with others to co-develop strategy and delivery plans
- Computer literate - competent in Microsoft applications including Word, Excel, Access and PowerPoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
