Audiology Assistant - Peterborough

North West Anglia NHS Foundation Trust

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Job summary

Enhance Hearing Care: Join Our Audiology Support Team Supporting Excellence in Audiology Services Across Our Community

At North West Anglia NHS Foundation Trust, we are dedicated to providing exceptional audiology services at Peterborough City Hospital, Peterborough City Care Centre, and Stamford Hospital. We are seeking a proactive and compassionate Audiology Assistant to join our team and contribute to improving the lives of patients with hearing impairments.

What We're Looking ForWe're seeking an enthusiastic and organised individual with:

A commitment to delivering excellent patient care.
Strong administrative and organisational skills.
An interest in learning and developing in the field of audiology.
A compassionate approach to supporting individuals with hearing impairments.

What We Offer

The opportunity to work in a supportive and collaborative environment.
Training and development to help you expand your skills and progress in your career.
The chance to make a meaningful impact on the lives of patients and their families.

This is an exciting opportunity to be part of a dedicated audiology team delivering vital services to our community.

Apply today to start your journey with us!

Main duties of the job

As an Audiology Assistant, you will play a vital role in supporting our Audiologists and ensuring the smooth running of clinics. Your responsibilities will include:

Patient Care & Support: Assist in children's hearing assessments and hearing aid clinics under supervision, ensuring a welcoming and supportive experience for families.
Hearing Aid Maintenance: Perform routine hearing aid servicing, including retubing ear moulds, replacing batteries, and providing patients with clear instructions for use.
Administrative Tasks: Maintain accurate patient records, manage stock and supplies, prepare ear moulds for manufacture, and assist with other clerical duties as needed.
Clinic Preparation: Support Audiologists in preparing clinics, patients, and equipment for appointments.
Equipment Management: Ensure all audiology equipment is prepared, maintained, and ready for use.
System Proficiency: Use Trust systems such as Auditbase and etrack to manage patient information efficiently.
Disability Awareness: Demonstrate sensitivity to the communication needs of hearing-impaired individuals.
Continuous Learning: Undertake relevant training to develop knowledge and work towards extended responsibilities.

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Date posted

17 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-S-6863954

Job locations

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

Job description

Job responsibilities

Please refer to the job description and person specification for the full list of duties and responsibilities for this role

Job description

Job responsibilities

Please refer to the job description and person specification for the full list of duties and responsibilities for this role

Person Specification

Education

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Experience

Essential

Experience of working with the general public and/or professionals
Demonstrate an understanding of customer care/ability to work with sensitive and confidential information

Desirable

Previous patient facing experience in particular working with children
Experience of using MS Office, particularly MS Word and Outlook
Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems

Skills

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Commitment to self-development
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Knowledge

Essential

Knowledge and understanding of Confidentiality and the Data Protection ACT

Desirable

Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Person Specification

Education

Essential

Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Experience

Essential

Experience of working with the general public and/or professionals
Demonstrate an understanding of customer care/ability to work with sensitive and confidential information

Desirable

Previous patient facing experience in particular working with children
Experience of using MS Office, particularly MS Word and Outlook
Experience of working within the NHS and an understanding of medical terminology
Experience of using Hospital systems

Skills

Essential

Good standard of written and verbal communication at all levels
Organisational skills and a flexible approach to work
Commitment to self-development
Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Knowledge

Essential

Knowledge and understanding of Confidentiality and the Data Protection ACT

Desirable

Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.