Job summary
Our Healthcare Assistants play a vital role in supporting the team to provide a high quality care for children and their families and you will be work across Amazon and Jungle wards.
We are looking for individuals who are enthusiastic, driven and passionate about the care and quality that children and their families receive within our wards.
You will need to be able to remain calm in an emergency, compassionate when dealing with distressing situations and be keen to develop your skills within the role.
If you are hardworking, reliable and committed to the service, but can be flexible and adaptable we would love to receive an application from you.
Main duties of the job
Amazon & Jungle Children's Units can open a number and variety of opportunities for an enthusiastic and driven Health Care Assistant. We are passionate about the care and quality that children and their families receive within our units and have state-of-the-art facilities equipped with the latest equipment and this ensures that children receive the very highest standards of healthcare.
We have a 30 bedded Ward comprising of 12 en-suite cubicles, a 2 bedded fully equipped HDU area and 4 four bedded bays. We are a general paediatric unit receiving children from 0 - 18 years dependent on condition. We operate a busy day surgery area within the unit, taking up to 10 surgical patients per day.
Our HCAs work on a roster covering 24hour care with our shifts being 0700-1930 or 1900-0730
As an HCA you may be asked to help on Jungle which is our eight bedded paediatric assessment unit adjacent to the Amazon Children's ward where GP admissions are assessed and monitored. We share this area part of the day with the emergency department.
May also be asked to help on Rainforest which is our busy and expanding Outpatient department specifically for children.
We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications.
About us
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme:
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
Key Responsibilities:
Welcome children and families to the Department- Ensure all areas are tidy and welcoming- Ensure ward signs and notices are up-to-date and easy to read- Ensure patient information material is accessible and up-to-date
Direct children and families to other areas and departments as required- Facilitate use of wheelchairs, pushchairs, etc. when required
Be aware and understand the guidelines relating to ChildProtection issues.
Ensure smooth running of outpatient clinics
Contribute to administration- Access careflow and e-track to enter and retrieve basic data (admission,discharge, transfer) and log out- Make and receive telephone calls- Handle patient and relative enquiries- Contribute to data collection as required
Care of children and families
Undertake routine observations- Reassure and support child and family- Weight and height children, recording results on e-track- Obtain specimens required and once correctly labelled direct toappropriate laboratory
Attend consultations for chaperoning if indicated
Support families following consultation- Arrange follow-up- Help arrange transport- Arrange for further support/information if indicated in liaison with otherhealth professionals
Arrange specific equipment- Organise maintenance and replacement of equipment- Ensure adequate consumables are available for use
Maintains a safe environment
Infection control- Limit risk of cross-infection to patients and other staff through safedisposal of sharp and soiled items- Limit risk of cross-infection through appropriate cleaning of equipment,couches, trolleys and toys
Health and safety- Ensure that equipment is stored safely and repaired promptly- Ensure all potential hazards are stored out of reach of children- Ensure that entrances, exits and fire exits remain uncluttered- Attend regular updates on fire and manual handling in line with Trustpolicy- Advise parents/carers on appropriate health and safety issues- Maintain personal standards of health, security and safetyPatient Well-being
Promote equality for all individuals- Promote anti-discriminatory practice- Maintain the confidentiality of information- Promote and support individual rights and choice within servicedelivery- Acknowledge individuals personal beliefs and identity- Support individuals through effective communications
Contribute to the ongoing support of patients, relatives and carers- Enable patients to maintain their interests, identity and emotional wellbeing- Act as an advocate for the child- Support members of the patients family during visits- Enable the family and friends of the patient to support the patient
Be aware of the vulnerability of children and young people- Have understanding of the potential for child abuse and be aware oflocal guidelines- Act to protect children by reporting concerns through relevantprofessionals
Teamwork
Contribute to the development of self and team- Contribute to My Performance Appraisal (MPA) with the manager orsupervisor- Contribute to team meetings within the department and across theService Unit- Contribute to suggestions to improve practice
Education
- Attend education appropriate to HCA role- Identify development needs with team leader and ward managerthrough your MPA
Job description
Job responsibilities
Key Responsibilities:
Welcome children and families to the Department- Ensure all areas are tidy and welcoming- Ensure ward signs and notices are up-to-date and easy to read- Ensure patient information material is accessible and up-to-date
Direct children and families to other areas and departments as required- Facilitate use of wheelchairs, pushchairs, etc. when required
Be aware and understand the guidelines relating to ChildProtection issues.
Ensure smooth running of outpatient clinics
Contribute to administration- Access careflow and e-track to enter and retrieve basic data (admission,discharge, transfer) and log out- Make and receive telephone calls- Handle patient and relative enquiries- Contribute to data collection as required
Care of children and families
Undertake routine observations- Reassure and support child and family- Weight and height children, recording results on e-track- Obtain specimens required and once correctly labelled direct toappropriate laboratory
Attend consultations for chaperoning if indicated
Support families following consultation- Arrange follow-up- Help arrange transport- Arrange for further support/information if indicated in liaison with otherhealth professionals
Arrange specific equipment- Organise maintenance and replacement of equipment- Ensure adequate consumables are available for use
Maintains a safe environment
Infection control- Limit risk of cross-infection to patients and other staff through safedisposal of sharp and soiled items- Limit risk of cross-infection through appropriate cleaning of equipment,couches, trolleys and toys
Health and safety- Ensure that equipment is stored safely and repaired promptly- Ensure all potential hazards are stored out of reach of children- Ensure that entrances, exits and fire exits remain uncluttered- Attend regular updates on fire and manual handling in line with Trustpolicy- Advise parents/carers on appropriate health and safety issues- Maintain personal standards of health, security and safetyPatient Well-being
Promote equality for all individuals- Promote anti-discriminatory practice- Maintain the confidentiality of information- Promote and support individual rights and choice within servicedelivery- Acknowledge individuals personal beliefs and identity- Support individuals through effective communications
Contribute to the ongoing support of patients, relatives and carers- Enable patients to maintain their interests, identity and emotional wellbeing- Act as an advocate for the child- Support members of the patients family during visits- Enable the family and friends of the patient to support the patient
Be aware of the vulnerability of children and young people- Have understanding of the potential for child abuse and be aware oflocal guidelines- Act to protect children by reporting concerns through relevantprofessionals
Teamwork
Contribute to the development of self and team- Contribute to My Performance Appraisal (MPA) with the manager orsupervisor- Contribute to team meetings within the department and across theService Unit- Contribute to suggestions to improve practice
Education
- Attend education appropriate to HCA role- Identify development needs with team leader and ward managerthrough your MPA
Person Specification
Education and Qualifications
Essential
- GCSE or equivalent in English Language and Maths or can demonstrate competency in the above
- NVQ Level 2 in Care (or other relevant subject)
- The desire and ability to undertake appropriate training
Desirable
- Documented evidence of Continuing Professional Development
Experience
Essential
- Evidence of working with babies/children and young people
- Good understanding of the role of the Health Care Support Worker
Desirable
- Experience of working in a healthcare setting
Key Skills
Essential
- Ability to communicate clearly in written and spoken English
- Basic IT skills
- Good organisation skills
- Demonstrate a positive approach to team working
Desirable
Person Specification
Education and Qualifications
Essential
- GCSE or equivalent in English Language and Maths or can demonstrate competency in the above
- NVQ Level 2 in Care (or other relevant subject)
- The desire and ability to undertake appropriate training
Desirable
- Documented evidence of Continuing Professional Development
Experience
Essential
- Evidence of working with babies/children and young people
- Good understanding of the role of the Health Care Support Worker
Desirable
- Experience of working in a healthcare setting
Key Skills
Essential
- Ability to communicate clearly in written and spoken English
- Basic IT skills
- Good organisation skills
- Demonstrate a positive approach to team working
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
